Hefaure Reviews Summary

Category: Dessert shop London

Address: 108 Shaftesbury Ave, London, W1D 5EH, United Kingdom

Rating: 4.1
based on 209 reviews.

Food Quality

Pros:

  • "The pancake was so light and fluffy and so delicious!!"
  • "Typical Japanese cake with different toppings and flavours!"
  • "Tasty souffle, can highly recommend the pearl and brown sugar."
  • "Fluffy Piece of Heaven."
  • "Absolute chef’s kiss. The soufflé pancakes were extremely light and soft."
  • "They’re so light and fluffy it’s genuinely a blessing."
  • "Soufflé was amazing. Really fluffy with the perfect amount of toppings."
  • "Freshly made Japanese fluffy pancakes with tasty toppings!"
  • "Best soufflé pancakes ever. Feels like it melts in your mouth."
  • "Delicious light and fluffy pancakes."

Cons:

  • "The soufflé pancakes are not that good as they look like. They are fluffy, but really eggy on taste."
  • "The ice cream and one topping they give you is what makes it flavorful."
  • "The soufflé could’ve been served a little hotter."
  • "Super overhyped. The pancake has no taste at all."
  • "The pancakes were not to my taste and different to what I expected."
  • "Pancakes had a strong egg taste, and I had to have the bubble tea remade as the tea was overbrewed."
  • "These disk-shaped bread is clinging onto the “soufflé” title with dear life, it tastes of almost nothing."
  • "The fluffy pancakes were great, but more of an eggy taste than other places that I’ve tried."
  • "The pancakes were light, fluffy and tasty. However, we visited for the experience of watching the pancakes being made and squirted out onto the hob as well which didn't happen."
  • "Pancakes are really nice, but that's about it."

Price

Pros:

  • "Price is a bit high but well spent!"
  • "With the price of 8£ it’s something you sadly can’t have that often, but it’s definitely worth a try."
  • "I love the cream topping. It was tasty and goes very well with the pancake."
  • "Delicious 😍 not cheap but worth trying."
  • "Perfection! The ‘soufflé’ pancakes are definitely worth the hype!"
  • "Amazing Japanese pancakes. My favorite is the pistachio topping."
  • "It's a perfect spot to have a nice souffle desert. Not heavy, very tasty."
  • "Great place with really nice staff.....souffle fantastic.....worth the wait in the long queue."

Cons:

  • "Nice dessert but excessively overpriced."
  • "Although the pancakes are very light and we loved it, I think it is extremely overpriced."
  • "The pancakes are lovely, bit expensive but super delicious."
  • "More than 6 pounds for this dessert and was gone in no time."
  • "Toppings are required with every bite otherwise you are left with foam that tastes like eggs."
  • "I know Japanese pancake can be more pricey than normal pancakes because of the amount of eggs they use but yeah almost £7 for only 2 small pancakes is still too pricey."
  • "Fairly pricey for the portion size and isn't something I would come back continuously for."
  • "It was nice, but nothing more than that. Worth a visit if you are in the area."

Service

Pros:

  • "Service was also very quick."
  • "The staff are sweet, and the service was quick and efficient enough considering the demand."
  • "Quick service."
  • "Really good experience. We had soufflé pancakes there and they were really nice and fluffy desserts."
  • "Great dessert spot but the queues and wait time can be horrendous, so much so, I keep going back!"
  • "Service was very stressed but still tried to be nice."
  • "Came across this delightful place after seeing a queue outside."
  • "The service was quick. I love the cream topping."

Cons:

  • "The shop is tiny, there are no tables to dine in."
  • "The only downside to this site specifically is that the seating is terrible."
  • "The employees need to attend a motivation course urgently & ought to learn some manners."
  • "Staff not very friendly but probably fed up as they were quite busy."
  • "The bubble tea is great, but I think that the soufflé pancakes are worth way more attention!"
  • "The service was not very nice. The local is extremely small and uncomfortable if you want to sit in."
  • "Service was very stressed but still tried to be nice, when they where calling the numbers it sounds really aggressive."
  • "The service was awful - the cashier forgot to return 10 pounds to us."

Ambiance and Location

Pros:

  • "This is a cute little shop where you can sit downstairs or have it to take away."
  • "They have a small downstairs seating section as well which is nice although often busy."
  • "Close to Piccadily is a good option after lunch or dinner!"
  • "This spot doesn’t have seating or dining in but they have another store in Wood Green."
  • "There is a small eating area downstairs with a restroom when it isn't too busy."
  • "The place is a bit small, but does the job."
  • "Eating in can be a bit cramped with maybe 8 people being able to fit downstairs with little air conditioning."
  • "Love the fluffy pancakes! They are perfect even if you're on a diet as they are very light and a great snack."

Cons:

  • "Take away only."
  • "This is a really cool dessert place. They sell these super light souffle pancakes but there was very little seating."
  • "The place is a bit small, but does the job."
  • "Eating in can be a bit cramped with maybe 8 people being able to fit downstairs with little air conditioning."
  • "There is a small eating area downstairs with a restroom when it isn't too busy."
  • "There's almost always a line though, and they don't seem to have a dine-in area."
  • "Why are seats never available always take out only?"
  • "The shop is so small which is a real shame considering how popular it is."

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