PHONE 4 ALL LTD Reviews Summary

Category: Cell phone store

Address: Next to Optical Gallery, 14 King St, Twickenham TW1 3SN, United Kingdom

Phone: +447940568519

Rating: 4.9
based on 157 reviews.

Customer Service

Pros:

  • "Fantastic, professional, very knowledgeable and friendly staff."
  • "Harry is very helpful and cheerful. I need my mobile repairing done and he did it in minutes."
  • "The service is beyond my expectations and they look after me at par."
  • "Professional, knowledgeable, and affable, the staff made the daunting task of choosing the right device an exciting and informative journey."
  • "Hardeep and Avmeett surely are the best I have met so far. Great service by people who are excellent, quick, efficient & fairly priced."
  • "Very honest retailer and repair business. Thought I had cracked my iPhone screen but Phones 4 All advised it was the screen protector."
  • "Very friendly. Very good service. I had a problem with a screen they fitted a few months ago, and they fixed it for free with no arguments."
  • "The gentleman done the checks, kept the phone for a couple of days and fixed the internal problem and for a low rate. Extremely happy and would highly recommend 👍"

Cons:

  • "Unfortunately after this contactless stopped working on phone, even though it worked before."
  • "Price changed from quote on the phone and had to get cash?!"
  • "Replaced my screen in a very quick time but some features now don't work (thumb print and front camera)"
  • "The Negative - really poor customer service, lied about price and it felt like they were trying to take of advantage of customers."
  • "left my iphone so they can "check" it, they gave me a fake iphone with a completely different serial number."
  • "Dont go here to get your phone fixed. I walked in with a broken charging port and walked out with a broken headphone jack a broken speaker and a broken screen."
  • "Be careful in this shop, I bought one of the more unusual batteries in this shop and discovered I been ripped off! Overcharged by about 400%."
  • "Had the screen fixed here TWICE and both times after 3 months the display stopped working... the screen wasn’t cracked, phone had a case and glass screen protector on the whole time."

Product Quality and Pricing

Pros:

  • "The quality is best among many retailers."
  • "I just passing by saw an iphone and got it for really amazing price."
  • "Competitive prices coupled with several fantastic financing options."
  • "I bought 2 new phones and Samsung watches all of them at Good prices conditions are fine."
  • "Managed to save and transfer all my data from a phone dropped in a pool and transfer it to brand new iPhone 12 for fantastic price!"
  • "Quick and amazing service completely made my broken google pixel 7 pro look like brand new."
  • "Avi was very helpful in finding the right phone for me! i bought an iphone 13 at a very reasonable price."
  • "Manish and Paras are champions! They really know their stuff & sorted us out with something that everyone said was going to cost a bomb."

Cons:

  • "I will never buy there again. Teo weeks ago I bought a pair of Bluetooth earphones. 25£ and honesty sounded already a rip off, because the quality seemed to be cheap immediately."
  • "maybe good for the average user but not for a business user, took them 15 phones for screen replacement, their idea of testing new screens consists of starting the phone till the apple logo is seen."
  • "Got a new screen for my Motorola phone when I cracked it. Price changed from quote on the phone and had to get cash?!"
  • "I got a glass screen protector for my Samsung s20 phone. After a couple of days the screen protector had developed a crack."
  • "Replaced my screen in a very quick time but some features now don't work (thumb print and front camera) apparently it was a genuine screen but I'm not so sure as it looks terrible and freezes all the time!"

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