Address: Next to Optical Gallery, 14 King St, Twickenham TW1 3SN, United Kingdom
Phone: +447940568519
Rating: 4.9
based on 157 reviews.
Customer Service
Pros:
"Fantastic, professional, very knowledgeable and friendly staff."
"Harry is very helpful and cheerful. I need my mobile repairing done and he did it in minutes."
"The service is beyond my expectations and they look after me at par."
"Professional, knowledgeable, and affable, the staff made the daunting task of choosing the right device an exciting and informative journey."
"Hardeep and Avmeett surely are the best I have met so far. Great service by people who are excellent, quick, efficient & fairly priced."
"Very honest retailer and repair business. Thought I had cracked my iPhone screen but Phones 4 All advised it was the screen protector."
"Very friendly. Very good service. I had a problem with a screen they fitted a few months ago, and they fixed it for free with no arguments."
"The gentleman done the checks, kept the phone for a couple of days and fixed the internal problem and for a low rate. Extremely happy and would highly recommend 👍"
Cons:
"Unfortunately after this contactless stopped working on phone, even though it worked before."
"Price changed from quote on the phone and had to get cash?!"
"Replaced my screen in a very quick time but some features now don't work (thumb print and front camera)"
"The Negative - really poor customer service, lied about price and it felt like they were trying to take of advantage of customers."
"left my iphone so they can "check" it, they gave me a fake iphone with a completely different serial number."
"Dont go here to get your phone fixed. I walked in with a broken charging port and walked out with a broken headphone jack a broken speaker and a broken screen."
"Be careful in this shop, I bought one of the more unusual batteries in this shop and discovered I been ripped off! Overcharged by about 400%."
"Had the screen fixed here TWICE and both times after 3 months the display stopped working... the screen wasn’t cracked, phone had a case and glass screen protector on the whole time."
Product Quality and Pricing
Pros:
"The quality is best among many retailers."
"I just passing by saw an iphone and got it for really amazing price."
"Competitive prices coupled with several fantastic financing options."
"I bought 2 new phones and Samsung watches all of them at Good prices conditions are fine."
"Managed to save and transfer all my data from a phone dropped in a pool and transfer it to brand new iPhone 12 for fantastic price!"
"Quick and amazing service completely made my broken google pixel 7 pro look like brand new."
"Avi was very helpful in finding the right phone for me! i bought an iphone 13 at a very reasonable price."
"Manish and Paras are champions! They really know their stuff & sorted us out with something that everyone said was going to cost a bomb."
Cons:
"I will never buy there again. Teo weeks ago I bought a pair of Bluetooth earphones. 25£ and honesty sounded already a rip off, because the quality seemed to be cheap immediately."
"maybe good for the average user but not for a business user, took them 15 phones for screen replacement, their idea of testing new screens consists of starting the phone till the apple logo is seen."
"Got a new screen for my Motorola phone when I cracked it. Price changed from quote on the phone and had to get cash?!"
"I got a glass screen protector for my Samsung s20 phone. After a couple of days the screen protector had developed a crack."
"Replaced my screen in a very quick time but some features now don't work (thumb print and front camera) apparently it was a genuine screen but I'm not so sure as it looks terrible and freezes all the time!"