The Hubb Restaurant Reviews Summary

Authenticity and Taste of Food

Pros:

• "The food reminded us of Kenya, beautiful memories and served with love and attention to detail."
• "This is some of the best Kenyan food you can get here, a home away from home."
• "Definitely recommend the place, serving portions very generous."
• "Food here was absolutely amazing and definitely worth going any day."
• "The food...oh my! 1. First the Maru Bhajia - so spot on, warm, crispy and that chutney!!! AMAZING."

Cons:

• "Went here with high hopes, I wished it to taste like hashmi’s of Nairobi. The paneer tikka wasn’t for me, lacked a flavour through the paneer."
• "Average Kenyan food, the menu is a bit of a hit or miss."
• "Food is overpriced, small and not worth the money."
• "The food...nothing to do with Kenyan cuisine or chicken poussin It's just another Bangladeshi restaurant with sweet korma and naan."

Service and Staff

Pros:

• "Awesome service and the cook (Munna) was extremely hospitable."
• "Cannot fault the service, 5 stars isn’t doing it justice."
• "Our server was great - very friendly and knowledgeable."
• "We were looked after well by our waiter Ali!"
• "The staff were friendly, pleasant and very helpful."

Cons:

• "Service could be better but the food makes up for any lackings."
• "Parking can be hard to get as it took us about 40 mins driving up and down to find a spot."
• "When I called the restaurant, they were dismissive and weren’t even willing to listen."
• "The food took over an hour to arrive and once it had, the rice was not cooked and hard."
• "Would be 5 stars if the service wasn't so bad. Been a few times and every time the waiter acts like he would prefer you weren't there."

Ambiance and Restaurant Environment

Pros:

• "The restaurant has good seating for both large and small groups. Nothing feels rush or pressured even when it was getting busy."
• "A great choice for breakfast after school runs! Fast and good service. Very homely and good tasting food which is African & Indian fusion."
• "Loved the little details like the art on the wall to a little ledge to charge your devices so they're not on the table."
• "The food was served in a timely manner and was amazing, lovely flavours coming through every dish."
• "Lovely decor, including a pop art map of Nairobi and lovely Islamic calligraphy, with a trendy café vibe."

Cons:

• "I am Home! Best Place in the UK! Honestly no review or words can describe the food @TheHubb...OK maybe one...EPIC! Being of East African heritage but born & bred in the UK and visited Kenya a few times I was always sad that there was no restaurant in the UK that specialised in Kenyan/East African cuisine."
• "The restaurant has a damp problem the smell was very noticeable. (And it's not the air-conditioning)."
• "It's ok but the Poisson Chicken Platter was just an oil fest, with an extra pot of oil."
• "The atmosphere in the waiting staff just makes the experience less enjoyable."
• "Very disappointed. It was my first and last time in this restaurant."