Address: 23 The Broadway, Joel St, Northwood, HA6 1NU, United Kingdom
Phone: +441923751752
Rating: 4.1
based on 181 reviews.
Menu Variety and Options
Pros:
"Their diverse menu offers a wide range of delectable desserts, from classic favorites to creative innovations."
"Whether you're a chocolate lover or a fan of fruity flavors, Krave dessert cafe is sure to leave you craving for more."
"The menu has creative and delicious desserts, which were reasonably priced."
"Great place to enjoy desserts. I ordered a oreo sundae, service was fast, the taste & texture was excellent."
"Amazing for dessert lovers. I’ve tried pretty much the entire menu, the crepes, the waffles, the cookie dough, ice creams and shakes! Love them!"
"Vegan options are limited. One cake and two ice cream flavours; but the vegan cake and choco ice cream I had were excellent."
"Generally Desserts are good here. Unfortunately they never have all the ingredients For all the savoury crepes ever....so always end up having the same one."
"They have delicious desserts with options of Crepe or Waffle. Decent price."
Cons:
"Ice cream very disappointing, chocolate chip cookie dough has no chocolate chip or cookie dough."
"Waffles were nice but portion is way too small, especially compared to competition, which is normally double the size."
"The desserts are nice, a bit expensive like £10 for 1 Bubble waffles with ice cream."
"Ordered quite a few different flavours of gelato icecream which were not very flavoursome."
"Service was extremely slow and laboured on a Monday evening at 10pm, unacceptable."
"Don’t order waffles, they are very doughy and small in size. Not good value for money as portion is small."
"I ordered 2 waffles. That was the smallest waffle I have ever seen/received. 🤦🏻♀️ Paid £8 for one, so the price is way too big for such a small portion."
"What can I say, was hopeful of some nice food but to my horror the waffle was so small and not very tasty at all."
Ambiance and Decor
Pros:
"Beautifully decorated and the way it’s set out, it never feels too crowded or too noisy."
"The atmosphere is cozy and inviting, making it the perfect spot to relax and indulge."
"The store inside was so cute and cozy."
"A beautiful cafe with clean, warm decor and a nice atmosphere."
"Visited this amazing dessert cafe today and wow! A stones throw from Northwood train station for anyone commuting in the nearby area."
"Great dessert place! Right at the entry, staff is welcoming and offers a seating, the place is clean and well decorated!"
"This coffee shop is an absolute gem! The ice cream is out of this world - so many unique and interesting flavors."
"The cafe is a great mix of desserts and ice creams for everyone to choice from."
Cons:
"Unfortunately, the service is appallingly slow regardless of how few customers present and very little customer service."
"The desserts are quite small here, I ordered a crepe with Nutella and strawberries but when I tucked in it was SO dry."
"The other thing to mention is the staff come across as not being that friendly."
"The last 3 times I have come here, have had such a bad experience. I ordered cookie dough the first two times and both were burnt."
"Ordered a bubble waffle via uber eats and I was so looking forward to it. Having been in person I knew it'd be worth the wait."
"Rude unbothered Staff. No decent service."
"Overpriced, bought-in produce, slow and unattentive service caused by a lack of staff."
"Poor customer service, staff were really rude and swearing at me."
Service and Staff
Pros:
"Service is great. We come here every Friday because we just absolutely love it."
"The staff is friendly and attentive, ensuring that you have a pleasant visit."
"Staff members were so friendly as well."
"The best dessert place my husband has ever took me on a date 😉"
"Krave is a really nice place with very friendly and caring professionals."
"Comfortable, roomy, good service, but you can't book in advance."
"They also took a lot of precautions, temperature recording, hand gel plus contact tracing records."
"Staff are friendly and helpful, food super delicious - so many choices and varieties, calm atmosphere, really pretty interior, amazing cappuccinos and fabulous service."
Cons:
"Unfortunately, the service is appallingly slow regardless of how few customers present and very little customer service."
"Melissa, a worker here, allows her boyfriend to laugh at customers, insult them, call them fat, while she laughs it off."
"I ordered 2 desserts from Krave and they failed to include one of the desserts but added the ice cream for it then proceeded to not pick up the phone."
"Ordered several times via Deliveroo. Each time has been a huge disappointment."
"the skinny little Romanian girl with long hair and tattoos that works there (MELISSA) allows her boyfriend to call customers fat, laughs it off, AND makes terrible drinks."
"The last 3 times I have come here, have had such a bad experience."
"the thin romanian lady called MELISSA who works there, with tattoos on her arms, was sitting outside the shop with her boyfriend doing things that shouldn’t be done."
"I only had ice cream and could not fault it. The staff were very friendly and allowed us to try several flavours."