Momentous Photo Booth Reviews Summary

Customer Service

Pros:

• "Quick to respond to questions and offer ideas, we enjoyed the team at the event."
• "I would highly recommend this service as customer service is excellent!"
• "Despite the short notice the team at Momentous were efficient."
• "His friendly approach and ability to get the guests to enjoy themselves even more was commented on by many."
• "Kam was very responsive on email in the run up to the wedding, helping with the logistics and designs etc."
• "Not only super friendly but also answered any questions that I had about their services."
• "They really excelled with their customer service."

Cons:

• "It did take a while to get the digital copies of the pictures but it turns out the team had gone on annual leave."
• "Lost one star as the props could have been more exciting and the digital images have not arrived yet and it has been one week today."
• "No apology, no call, suggestions on how to make it right, nothing."

Photo Booth Experience

Pros:

• "All the boys and girls loved the photobooth which made the party that much more special."
• "The photo booth really contributed a lot to the party!"
• "The photo booth was a great addition to the event and was enjoyed by our guests."
• "Photo booth is very high quality photos and can email pics so easily as well."
• "The booth itself was so simple to operate and the prints were instant, making the experience very addictive."
• "The photo booths we hired for our party were better than expected."
• "The booth itself was fantastic, props were included and the photos were very good quality."

Cons:

• "Only thing I would've done differently is probably hire it out for longer as the three hours we did hire it for flew by."
• "We had a short reception ceremony (30-40mins) so with hindsight I would have used just a Photobooth as getting guests to complete their contact details was a bit time consuming."
• "Your attendant was very helpful, if there was a negative it would be that guests should be guided to look straight ahead and not down."
• "The only one criticism would be that after the countdown, it still takes a while for the photograph to take."
• "The only other thing I'd say is thing the actual printouts are a little smaller that others I've had in the past, but I probably could/should have checked the dimensions upfront."

Professionalism and Efficiency

Pros:

• "The team were extremely punctual (an early start each day) and professional."
• "The staff were excellent and most accommodating."
• "They were very accommodating."
• "The staff were very professional and friendly."
• "Very efficient, would reccomend to all my friends for any occasion whether it be a wedding or birthday."
• "The setup was very speedy and everything was explained in a clear and professional manner."
• "Extremely quick responses and flexible around all we needed for the event."

Cons:

• "He was slightly late arriving but made sure to call us to let us know and offer extra time to make up for it."

Value and Quality

Pros:

• "Not the cheapest around but worth the money."
• "They were well-organised and competitively priced, which is ultimately why I decided to go with them."
• "Great communication, reasonable price, fab quality booth."
• "The quality of the photographs are immaculate."
• "It was worth every penny as I’ve booked with a cheaper company before and funny enough I felt ripped off after the service we received from them BUT not this time."
• "Very professional service. I called up and within a couple of hours was given a good price."
• "The custom wrap which was fantastic, it was so well made and really brought the event to life!"

Cons:

• "They weren’t cheap."