Dentaliving Reviews Summary

Appointment Efficiency

Pros:

• "Needed an emergency appointment and managed to get one within the day with Robina Jan."
• "I especially appreciate being phoned the day before I have an appointment to remind me - life's busy and this really helps."
• "Had the best experience ever. I was referred to Dentaliving and was able to get a very last minute root canal before my holiday and I'm so grateful Dr Wasim was able to see me because I'd been in severe pain for 4 days!"
• "When it needed readjusting I was so kindly given an appointment by Dr Abid inspite of it being just after a bank holiday weekend."
• "The receptionists were very helpful and they asked me to come directly within 30 minutes I had my decayed tooth out and in home pain free."
• "The waiting time on the NHS would've been months but Dr Abid helped me ever so much by trying his best to fit me in at the first available cancellation."
• "I called the practice to book an appointment & was told that I was no longer an NHS patient because I did not book an NHS appointment in the last 2 years."

Cons:

• "When you go for the appointment you’re seen for 10 minutes and he is always at least 10-15 minutes late."
• "The service we received wasn’t great at all, if you are going to start invisalign here then know the guy that manages it is only in once every two weeks and stops at 5pm."
• "I’ve been with them for 20 years plus and feel really let down."
• "I do not understand why this dental surgery is the NHS root canal practice for this area!"
• "It is gone wobbly and painful and affecting the neighbouring teeth. I have been seen by two other dentists and told that my root canal was not done properly."
• "I was referred here by my dentist to have my root canal done end of last year. Now, a few months later I am having issues with this tooth again."
• "People that started there treatment ages before us finished months before and had a lot better aftercare."

Staff and Service Quality

Pros:

• "Required specialist treatment through the NHS on a curved root canal carried out by Dr. Ketan. Very efficient working and clear communication/ explanations throughout the procedure."
• "Fixed other dental clinics created problem. I was told to take tooth out but those guys repaired it professionally."
• "Carol at the front desk was super helpful when I called and asked for advice."
• "Dental Living were great throughout, being flexible with appointments, being very informative and even worked around me losing a set of braces!"
• "Friendly, efficient, professional, caring."
• "Dr shreeya nd her assistant Victoria(Vikki) r v friendly nd v kind with kids."
• "I love this dental practice, the receptionists are kind, friendly and really welcoming they go out of their way to be accommodating to your needs."

Cons:

• "I don’t feel it’s right to waste the NHS’ money by keep going if I don’t need to but hey! The receptionist got very stroppy and told me that’s how it is and they don’t have to tell me."
• "Would NEVER recommend these uncaring money grabbers, just don’t care at all if you can’t pay private."
• "Still not 100% happy with the outcome."
• "Receptionist are really nice all but 1 who showed her true colours recently, in regards to rules."
• "Receptionist are really nice all but 1 who showed her true colours recently, in regards to rules."

Treatment Outcomes

Pros:

• "I have finished my Invisalign treatment within 6 months and I am so happy with my results, it was definitely the best decision I made."
• "Had the best experience ever. I was referred to Dentaliving and was able to get a very last minute root canal before my holiday and I'm so grateful Dr Wasim was able to see me because I'd been in severe pain for 4 days!"
• "I got referred by my regular dentist for a difficult root canal Mia the dentist was amazing and I cannot thank her enough for her time and patience she managed to do it where others couldn't."
• "However, my implant treatment was very successful, painless and I am very happy with the result."
• "Absolutely amazing, the best dentist ever as he resolved the problem I had with my root canal despite four other dentist trying it."
• "The whole procedure went really well, whilst pains i had been experiencing for the previous 18months have now all been resolved."
• "The results I got with the invisalign treatment were excellent."

Cons:

• "I’ve been with them for 20 years plus and feel really let down."
• "It is gone wobbly and painful and affecting the neighbouring teeth. I have been seen by two other dentists and told that my root canal was not done properly."
• "I was referred here by my dentist to have my root canal done end of last year. Now, a few months later I am having issues with this tooth again."
• "People that started there treatment ages before us finished months before and had a lot better aftercare."