"All staff are professional, caring and have great customer service."
"The staff are caring, professional and friendly."
"The staff are all so lovely and friendly, give really informative advice and the practice is very clean and tidy."
"Staff very friendly, kind, considerate and professional."
"The staff that are in the reception always provide a welcoming meet and greet service. They are always professional, happy and helpful in their delivery of care and attention."
"All the staff at Kent Smile Studio are friendly and professional."
Cons:
"However, I hope you will have an entrance at the back of the building or can do something with the front steps. Even for a youngster like me they take some negotiating."
Dental Care Quality
Pros:
"As you can see from the before and after photos, I think you’ll agree they did an absolutely excellent job."
"Louise is very good at her job covering all aspects of dental care taking the time to discuss and explain all of the treatment in detail."
"Their quality of service, professionalism and their excellent dental work are all top rate in my opinion."
"I had my implant fitted today and am very happy with the final results."
"The practice is equipped with the most up to date equipment."
"The dental work highly skilled, producing a really professional end result."
"The treatment was, as expected, of a high class and professional."
Cons:
"Perhaps as a private patient the cost may sometimes seem a bit high, but worth it for the service offered."
Staff Approachability
Pros:
"Very friendly team. You have time to chat about any concerns and happy to chat generally."
"Louise and all the staff are very courteous, polite and always make you feel at ease."
"Both are friendly and easy to talk to while being professional and knowledgeable."
"I have found that all the staff are warm, welcoming and understanding."
"The staff are all very friendly and polite and Louise is the best dentist I’ve had in years, thanks Guys."
"All the staff are so friendly& kind& patient."
"The entire team at Kent Smile Studio are truly exceptional."
Cons:
"I was very nervous but Kerthan made me feel very comfortable and relaxed."
Comfort and Safety
Pros:
"An exceptional dental practice!... They have honestly turned me from being extremely nervous of dentists, into a person that actually looked forward to each visit!!"
"The practice is Covid19 secure, with great procedures in place which makes me feel safe attending the practice."
"Even during the COVID19 pandemic, the masked staff working in the practice, are fully compliant with the health restrictions and I felt both safe and cared for."
"Being a nervous patient this put me at ease very early on."
"Implant work carried out with the utmost attention to infection control."
"I was made to feel very safe and comfortable."
"As a nervous patient I was made to feel at ease and listened to."
Cons:
"I’ve been twice during covid and it is completely safe."
Professional Expertise
Pros:
"I can highly recommend Dr Viraj Menon at Kent Smile Studio. He is kind, patient and thoroughly professional."
"I can’t recommend Dr Menon for nervous patients highly enough."
"Dr Milda Stakenaite went out of her way to make me feel comfortable, and the work I needed went incredibly smoothly."
"My regular dentist is Pooja who I cannot recommend highly enough."
"Dr Dattani is very approachable and friendly and explains everything clearly and concisely."
"Dr Menon is extremely kind, and explains everything extremely clearly before the examination and during it."
"Dr Kerthan Srividiyakaran is a world class dentist and has the kindest bedside manor to boot."
Cons:
"I am able to eat what I want, I totally delighted with the outcome and cannot express my feeling of satisfaction and am able to enjoy life again."