Lahore Spices Reviews Summary

Food Quality

Pros:

• "The food is tasty and feels fresh."
• "Love Lahore spices! They do the best chicken korma I've ever had, flavours I've never experienced before."
• "Excellent Food - I thoroughly enjoyed my king prawn dish. It tasty and full of large succulent prawns!"
• "Been here with colleagues on two separate occasions and each occasion the food has been fantastic!"
• "The karahi dishes are incredible - and omg, the deep fried masala fish chunks will blow your mind."
• "Absolutely amazing food, happy and welcoming team and delicious Indian/ Pakistani dishes and mouthwatering preparations."
• "Well spiced, authentic food. The tandoori lamb chops were amazing and the whole meal was excellent."

Cons:

• "Paid over £50 for poor food."
• "Tandoori chicken was horrible."
• "However the food is extremely 'gora-fied' (westernised). Definitely not authentic Pakistani food."
• "Spent £40 and threw five of the 8 dishes out. The food that went out was tastless and swimming in oil."
• "The Chicken Biryani was bland and the meat dry."
• "The food was absolutely disgusting! What a waste of £50!"
• "The food and service both are awful. Ordered Fish curry it’s wasn’t fresh and the taste is awful."

Service

Pros:

• "Excellent staff and decent device. I often ring them up to prepare naans in advance and they are always spot on."
• "The staff are really friendly, i do recommended this place."
• "The staff are all so lovely. And amazing service."
• "Also the staff are very friendly, welcoming, great service."
• "The service was friendly and faultless."
• "Lovely restaurant with a family atmosphere & very friendly staff."
• "People are cooperative and polite."

Cons:

• "So rude and unhelpful staff."
• "Been there today firstly the order was late, secondly the staffs were very lazy."
• "Service was slow. Never asked by staff is everything was ok or if we wanted anything else."
• "Very disappointed, rude staff and food quality was just about."
• "What a terrible change of service."
• "Horrendous attitude and behaviour from the staff."
• "Really bad customer service."

Value for Money

Pros:

• "They operate a bring your own drinks policy and don't charge any corkage so you can have a great meal with a fine wine without breaking the bank."
• "It was extremely good value for money."
• "At £4.95 and that in London too, has got to be the best VFM biryani I've had so far."
• "Absolutely love this place, just the type of curry we love with smooth buttery sauce."
• "The food is superb, price is very reasonable for London and the staff are really friendly towards my children."
• "Great food, super service and excellent ambiance, great variety of meat, seafood and chicken dishes at excellent prices."
• "Tasty food, competitive prices, quick service and not feeling bloated or queasy after a heavy meal have all come together to make loyal customers out of us."

Cons:

• "Don’t waste your money it’s terrible & overpriced."
• "Quantity of curries is less when compared to the price."
• "Terrible food, tikka masala was laced with salt and they sent me another which was the same as the one I complained about."
• "Some of the worst food ive ever had orders rice that was hard and not fully cooked."
• "All curries taste the same - the ones that are different aren’t available usually."
• "Sometimes the kebabs aren’t fully cooked and the biryani doesn’t have much chicken or meat."
• "Biryani completely bland and tasteless, nihari the same."

Delivery Service

Pros:

• "Delivery was quick!!"
• "The staff/management generally tend to look after us, even if it's a home delivery."
• "A fast and friendly service."

Cons:

• "Ordered a delivery from Lahore Spices, not only was it an hour late, it was also cold."
• "The experience didn't start well. The delivery just knock the door and left my food ON THE FLOOR."
• "Food was not bad(as of last time) but delivery is 45 mins late (and counting)."
• "Worse experience of home delivery from this place … this is the second time that another wrong order was sent."
• "Rubbish Service ever, placed an order via just eat 2 hours ago and no one has turned up."
• "Recently delivery times have been very long, and we’ve been waiting over an 1hr for the food to arrive."
• "Appalling customer service! Food never arrived after 2 hours even after calling several times."

Hygiene and Ambiance

Pros:

• "The restaurant is clean (not enviably clean) but good."
• "Very tidy and hygienically clean restaurant."
• "They have a open Tandoor kitchen where you can see the fresh Nan's being made."

Cons:

• "Please wear gloves especially when taking food out of dishes ...otherwise it gives very unhygienic feel and look."
• "The area was quite clean & the toilets were clean too."
• "Awful if i could leave 0 stars i would. service rubbish, food swimming in oil left most of it, very inattentive booking was not taken the baskets the nan breads came out in had hair and mould round rim super gross 🤢."
• "AVOID: RUDE MANAGER AND HYGINE ISSUE."
• "The atmosphere needs to be improved - set up is a bit overwhelming and doesn't give cosy feeling."
• "While we were eating it was quite cramped so I think you guys should make the tables a bit bigger so it isn’t as cramped."
• "Staff appearance is not clean....they should be presentable."