Heavenly Desserts Walthamstow Reviews Summary

Vegan Options

Pros:

• "Nice place for dessert. They have a vegan menu too."
• "This is the first time I've been to a dessert parlour where they actually have a great selection of vegan desserts!"
• "I have come here a couple times and had the vegan options! Their vegan waffles are so good!"

Cons:

• "The only suggestion is to be more careful when ordering vegan. They came twice to take my order because they made a mistake."

Customer Service

Pros:

• "The drinks we had were also really nice and different from the usual norm. Our desserts and drinks were made by Chris who is amazing at what he does."
• "Our host Moeed was great (polite, friendly and professional) which made the experience even better."
• "Really lovely friendly staff. Couldn't be more helpful."

Cons:

• "The only improvement would be for the desserts to be served together, my son got his almost 10 minutes before I got mine."
• "Two of the worst desserts my wife and I have ever had."
• "When we left we said thank you and bye to the staff, yet none of them replied."

Portion Size & Value

Pros:

• "The choice of desserts is amazing. We were a party of four and all had a different main plus we chose the five choice tapas to sample a bit of everything."
• "Price is on par with similar places - paid just over £20 total for both desserts."

Cons:

• "Absolutely tiny portions for delivery. £10 for a tiny portion which barely weighs 200g when it’s set to be 1,000+ calories on their menu."
• "Not worth half of what I paid for! And not at all what it looks like in their product images."

Atmosphere & Decor

Pros:

• "The venue is comfy and really nicely decorated, right down to the plates and glasses served on."
• "Great to see that there is still people with great customer service. Very friendly family oriented atmosphere highly recommended."
• "Interior was really nice, thought the customer service was really good too."

Cons:

• "The desserts looked like they were factory made, I had the apple and blackberry crumble. When it came there was more plate than food."
• "Except after our food was served they didn't ask to check if it was okay."