Swirldrop Treats Reviews Summary

Food Quality

Pros:

• "I was so impressed with my breakfast this morning! The Full English and Shakshouka were both delightful."
• "The San Sebastián cheesecake exceeded my expectations. It was delicious and the portion size was satisfying."
• "Both the pulled chicken and pulled beef dishes were incredible. The tender meat had a sweet tang and packed a punch of spice."
• "The iftar platter was scrumptious. Everything was tasty."
• "The chocolate lava cake and the triple brownies are scrumptilicious!"
• "The hollandaise pulled beef and keema paratha were very nice. Quality was great."
• "The Gulab Jamun Cheesecake is my personal favourite and a must-try."

Cons:

• "The full English breakfast was okay but could've been a bit better. I'm also still not sure about the orange being part of it."
• "The fish fingers were clearly overcooked as one of them even showed a small burn mark."
• "The house special light breakfast was very disappointing. The eggs were cooked with crispy brown bits and a loose jelly bit near the center."
• "My meat Shakshuka was tasteless and watery, with no flavour whatsoever."
• "The spicy chicken panini was horrendous - drenched in NAGA to the point it was actually not edible."
• "The food is absolutely disgusting. The chicken panini tasted off and the coffee was pretty poor."

Service and Staff

Pros:

• "The staff were extremely friendly and kind to us. They looked after us well."
• "Our waitress was sweet and helpful."
• "Shah was very polite & made us feel very welcome."
• "The staff are always so welcoming with a smile, friendly and helpful."
• "Service overall was fantastic with friendly staff."
• "The manager and staff were absolute angels and friendly!"

Cons:

• "The service needs to be looked at. The waitress skills could use some training as the girls seem very young."
• "The service was slow, took 2 waiters to tell them that we were still waiting for more food."
• "The manager/owner is super rude. They don’t value customers and only after the money."
• "The staff asked for feedback and weren’t happy with the constructive criticism even though it was asked for."
• "The service is deffo something to work on as it made the whole experience awful."

Ambiance and Decor

Pros:

• "It's a great spot to grab some tea/coffee and catch-up with friends in a chill out place with good vibes and well decorated."
• "I was impressed by the spacious ambiance and the place is exceptionally clean and aesthetically pleasing."
• "Their interior is beautiful and incredibly large. Always clean and kept to a high standard."
• "The decor is outstanding and is definitely an Instagrammable spot!"
• "The place itself is gorgeous! Stunning decor."
• "The ambiance is also lovely and you can see a lot of thought was put into decorating the place."

Cons:

• "Some staff were nice, but others lacked professionalism."
• "The swings are clearly there for decoration and pictures but can be hazardous for unsupervised children."
• "The place is aesthetically pleasing, good for pictures. However, the food was standard, the service was slow."
• "Is this a Royal Palace? Because it felt like it! The ambience is a tad bit fairytale like, almost something out of a Disney movie."

Value for Money

Pros:

• "While the prices may be slightly higher than average, the quality of the food and the overall experience make it well worth it."
• "Overall, I can honestly say our experience was worth every penny and I’m dying to go back and try some of the other dishes."
• "The prices are not extortionate. We had milk cakes and the chocolate lava cake, loved them all."
• "So well priced for the quality of the desserts/food and drinks, really cosy and friendly vibe."
• "Amazing dessert place! Decent portion size, reasonable prices."

Cons:

• "The kids meals were chicken nuggets and chips and fish fingers and chips. The fish fingers were clearly overcooked as one of them even showed a small burn mark. Overall the food just wasn’t anywhere near up to scratch for the price that's being charged."
• "Ordered food which arrived bit by bit so either you waited for it to go cold so everyone could eat together or you just tucked in."
• "Ordered through UberEats, portion sizes were very bad, especially for the price."
• "We were told before hand to book and money was taken. The price of £24.95 was per person and as a group of 10 we will be given 4 platters. We arrived and were seated in booth, decor and set up was nice. 2 fruit platters (no selection or dips just humous) and 2 bottles of water on the table."
• "Unfortunately, the cookie dough’s had more sauces covered then the dough itself and again I understand cost of living crisis but this shop is now cutting corners and giving less then what they used to but increased the price on everything."