Boutique Camping Reviews Summary

Delivery Service

Pros:

• "Quick delivery considering current restrictions and the bell tent itself is fabulous!"
• "Not only was the delivery super fast."
• "Delivery was very prompt and the delivery notifications really helped."
• "Customer service was 1st class and the tent arrived the next day."
• "It arrived promptly, well packaged."
• "Once order was despatched I received this within 2 working days."
• "The service was great from boutique camping, the order arrived within 3 days from England."

Cons:

• "Then was promised tent would be dispatched following day... delivery has been rescheduled till Monday, a full week after purchase!!!"
• "Having spent nearly £600 on a tent, they sent us the wrong one."
• "although delivery was delayed, once I received the tent, I was blown away by it."
• "Missing package, when delivered, but the lady that I spoke to went above and beyond to find the delivery and have it delivered the next day."

Customer Service

Pros:

• "The customer service was brilliant."
• "They got back to me really quickly, very friendly and well-informed advice."
• "Superb customer service and we love the tent we bought from them."
• "Also above and beyond with the service I received from Boutique Camping."
• "We were really impressed by the level of service we received from your customer services helpline."
• "Arrived very promptly and customer service was excellent."
• "Customer service is brilliant. Orders (when in stock) are sent quickly and emails/queries are dealt with efficiently."

Cons:

• "Only drawback is the sheer weight and bulk."
• "The Oxford material does get quite condensationy but to be fair, they do make that clear on the website."
• "The only down side i can think of is shipping cost."

Tent Quality

Pros:

• "Tent itself is great quality, feels bomb proof and I had it fully up and ready to go, on my own, in under 20 mins (on the first try)."
• "The bell tent is absolutely brilliant. Even better than I expected and the children are overjoyed."
• "Great quality. Very strong zips, guy ropes, pegs etc."
• "It's brilliant quality and looks beautiful."
• "The tent is made from high quality durable materials."
• "The construction and quality of materials is top notch."
• "The tent is fantastic, extremely well built with a keen eye to detail."

Cons:

• "If you're looking to invest a considerable amount of money in a tent, I recommend you shop elsewhere."
• "Had nothing but problems from the start."
• "The pockets for the poles around the entrance is really tight, we've had to loosen the stitching to get that to fit more comfortably in."

Design and Aesthetics

Pros:

• "The most beautiful tent!"
• "Looks fantastic and so different!"
• "Truly truly truly one of the best times we've had, it really transports you to another place in the comfort of your backyard."
• "We got lots of comments about how lovely it looked."
• "As the nights fell and the camp lights ignited, the brown tents sat there, uninspiring, my marvellous tent 'Tallulah' sat up and shone in the colours of the rainbow."
• "The design is very impressive, really well finished."
• "It looks particularly good at dusk when it seems to glow inside and out."

Cons:

• "Tent cons:- everyone will want to look at it, kids just seem to walk in and out uninvited as if it were a mini big top circus, it is probably cooler and more popular than you."

Usability and Setup

Pros:

• "It’s very easy to put up and take down - if one old lady can do it anyone can."
• "They are very easy to put up and take down."
• "So easy to put up and take down!"
• "It’s super-easy to put up, taking around 25 minutes on my first attempt."
• "It is heavier than a normal tent but so easy to put up."
• "So very easy to put up and away."
• "Really quick and easy to set up & take down by one person."

Cons:

• "It would be great to have a plugged hole for an extension cord."
• "The instructions that came with the tent unfortunately was not very helpful :("