Camping International Reviews Summary

Category: Camping store

Address: Clock Tower House, Watling St, Gillingham ME5 7HF, United Kingdom

Phone: +441634577326

Rating: 4.6
based on 173 reviews.

Customer Service

Pros:

  • "Simply brilliant, always extremely helpful, the staff are top draw and know their stuff."
  • "Aleshia from the tent section guided us through everything we needed with sensible advice and no pressure selling."
  • "Terry was so helpful and its clear he has a love for the job and the folding campers he sells."
  • "Caitlyn was wonderful, lovely way with her and great customer service."
  • "He is so knowledgeable, helpful & his advice was spot on!"
  • "The staff are all so efficient, helpful and knowledgeable."
  • "Extra special mention to a top chaps Terry for being so helpful, genuine and all round top bloke."

Cons:

  • "Or they said they would give a refund minus 20% due to their inconvenience of having to resell it."
  • "But i did say that we didn't have no one ask us if they can help we had to find someone."
  • "Staff could be a little more helpful."
  • "The only reason I have not giving five stars is that I did not feel the staff interacted enough."
  • "When we ask a male staff member for help to find them we was rudely told down there and if it not on the shelf we don't have them."
  • "In the past this shop did have an issue with staff having a slightly challenging attitude towards their customers."
  • "Asked if someone could collect trolly from carpark as difficult for me to walk. Told NO! Bring trailer back because staff too busy."

Product & Pricing

Pros:

  • "Fantastic items at very competitive prices."
  • "Ordered a couple of sunloungers from Camping International. The prices were excellent and delivery was super-quick!"
  • "This is a lot cheaper for the big things you need like gas was 20 pound cheaper then the other camping shops for my van and the stuff know alot more."
  • "A wide range of competitively priced products and a great showroom."
  • "Competitively priced and very helpful, store is quite near where I live but looked online at prices and availability and everytime they came out a few pounds cheaper."
  • "It's generally cheaper than Amazon or online stores, it's also cheaper in the store than on their website for many items too so always give them a bell first."
  • "The item I wanted (gravity chairs) was significantly cheaper for the exact same brand and model than a famous garden center chain."

Cons:

  • "Although the awning had issues from production."
  • "No estimated delivery date is given when on-line order is completed and confirmed."
  • "I went to camping international to buy a melamine dinner set. A cereal bowl is £7, so at £28 for 4 bowls & then to buy dinner plates, side plates & cups it would be a very expensive purchase."
  • "We appeared to be blamed for errors on the order, the missing parts, which took a prolonged period of wrangling to even not fully resolve."
  • "When it rained hard for two days the awning leaked wetting all our clothes we had stored in."
  • "Always biggest problem with this shop is other people's children running wild in the store."
  • "Not wonderfully well packed (sealed plastic bottles rattling around loose in a largish cardboard box) but arrived intact, so no complaints."

Facilities & Accessibility

Pros:

  • "Wow what a place, like an Aladdin cave of camping accessories."
  • "Another Aladdins cave need anything Camping look no further get yourself up to Camping International They got it all."
  • "The store has a large stock of camping equipment, awnings and trailer tents etc which are all set up indoors."
  • "Using the complete full floor space to display what they can. And there is a lot."
  • "Upstairs, they have a very generous area with gazebos, tents, and drive away awnings."
  • "Loads and loads of tents all up to have a look around which is BRILLIANT for the kids!!"
  • "Great location for anything to do with camping. Lots of tents and awnings erected on the first floor."

Cons:

  • "Like an idiot I didn't realise they have a car park over the road so spent a while looking for somewhere to stop."
  • "The whole shop seems to have needed a real makeover for the last 15 years, poor lighting and decoration gives the shop a gloomy, unloved feel."
  • "The car park is on the other side of the road to the store but entry and exit is very tight and is not suitable for motorhomes or a car with a caravan."
  • "Car park is small but it's only across the street, with the area it's ideal."
  • "Car parking is available but be aware there is limited spaces and it can be very tight if you use your campervan."
  • "The gap in and out of the car park is very tight and even more so if its full or getting full."
  • "A dedicated car park."

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