The Peterboat Reviews Summary

Category: Restaurant Leigh-on-Sea

Address: 27 High St, Leigh-on-Sea, Southend-on-Sea, Leigh-on-Sea SS9 2EN, United Kingdom

Phone: +441702475666

Rating: 4.4
based on 472 reviews.

Service

Pros:

  • "Staff were plentiful and very attentive without being intrusive."
  • "Arrival was great, super friendly staff, drinks order taken straight away."
  • "Service was top notch. Portion of cod and chips was huge and tasty."
  • "Extremely helpful and courteous front desk gentleman who welcomed us and showed us to our seats."
  • "Our waitress Amelia was fantastic and showed great customer service skills, she was brilliant with the children and so patient with us the adults."
  • "The service was excellent and friendly."
  • "The staff were so friendly and helpful and found us a nice table with room for our dog to be comfortable even on a busy Friday night."

Cons:

  • "Considering the price of the food and the it was a disappointing outcome. The manager did not come out to talk to us or offer any apologies and save for our waitress the service was rude and uninterested."
  • "Moved to a food table, we asked 3 times to have our order taken after waiting 30 minutes - server ignored us."
  • "The service was shocking, and it wasn't even busy."
  • "Only downside was the toilets were in need of more regular cleaning."
  • "Poor customer service on our visit with a moody waitress/waiter unable to accommodate us where we wanted to sit because we had bikes."
  • "We sat down and was literally forgotten about while all the staff chatted & laughed amongst themselves."
  • "It is a pity a number of the staff members were quite rude, including one of the hostesses that is your first point of contact."

Food Quality

Pros:

  • "The food was good and the service was great."
  • "The food was tasty and enjoyed spending time here."
  • "The food was fresh and hot and delicious."
  • "Food was delicious as were the cocktails."
  • "Fabulous food, really tasty, fresh fish, well cooked and good size."
  • "The cockle chowder was really tasty washed down with a local ale."
  • "Food was great. A standard that's far beyond what you'll find at regular and cheaper high street restaurants."

Cons:

  • "The hunters chicken burger was dry and tasted funny."
  • "The sea bass was overcooked and lacked flavor, resulting in a burnt and bland taste."
  • "OK, not very special. Food was all a little the same."
  • "The skate wing was heavily salted, resulting in an overpowering saltiness that masked the taste of the fish."
  • "Sunday roast- More of dry biscuit than a Yorkshire pudding... the veggie roast was pretty disappointing and didn’t have any stuffing."
  • "The whitebait was not cooked perfectly; it turned out to be limp and overly greasy."
  • "The vegan burgers were horrible processed things out of packets not homemade nor tast- you have to say what it is going to be given the price."

Value for Money

Pros:

  • "Great outside space with some tables that have views overlooking the water. Food was nice and not too expensive."
  • "Prices fair. Parking is very close and not expensive."
  • "Food was nice and not too expensive - fish pie was very good and a decent portion size."
  • "The food and drinks are reasonably priced considering the surroundings."
  • "Food is always fantastic here, and added bonus of eat out to help out made it such great value."
  • "Visited for a Sunday lunch and was not disappointed. All the favourites included (Yorkshire pudding, stuffing, cauliflower cheese between two and extra gravy without asking!!). Well seasoned and generous."
  • "Fantastic food, reasonable prices and a lovely atmosphere."

Cons:

  • "Charging 1.50 for 3 crackers is a joke and will now mean I won’t go back to eat there but I guess they don’t really care."
  • "Way overpriced for food and drinks."
  • "Price wise, The Peterboat is on the high-end for the area, with mains ranging between £12 and £16."
  • "Food was great... however you do pay top dollar for it. It's not cheap.. not even good value."
  • "Nice spot yes, good service yes, value for money pah. £7.05 for a pint!"
  • "£19 for fish and chips was a bit steep but £10 for a pint of ale and a small bottle of Budweisser was, in my opinion, expensive."
  • "The food was over priced and £20 for a salad is a bit much."

Ambiance and Location

Pros:

  • "Plenty of outdoor picnic tables with parasols with the seaview."
  • "It’s scenic and the ambiance of the restaurant is lovely."
  • "The outdoor table where we sat offered wonderful views."
  • "It’s all about the location."
  • "The views are also fantastic!"
  • "The atmosphere was buzzing and the views of the sea were lovely."
  • "Lovely outdoor seating area which is just perfect on a good day."

Cons:

  • "Parking here is a bit hit and miss but there is plenty of spaces within a 5-minute walk."
  • "Only slight issue is the parking which can be a bit hard at times to find."
  • "No heated smoking area either :(."
  • "No politeness, no friendliness, very overpriced for what is essentially being sat in a car park, surrounded by bins and a skip, cigarette butts all around the picnic benches."
  • "Unfortunately the atmosphere let it down a bit - we were seated in an area round the back which was obviously not regularly used."
  • "Food was nothing special. Overcrowded and staff trying their best to keep up but failing badly."
  • "I’ll not be returning to this establishment, overpriced average food, not the nicest atmosphere."

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