The Wellington Reviews Summary

Atmosphere & Location

Pros:

• "Welwyn is a small but very pretty and historic village and the Wellington is in the main High Street."
• "Nice, quiet and relaxed place to have Sunday lunch."
• "The pub itself is nice and well maintained, with some live music in the form of an acoustic set providing a nice backdrop later in the evening."
• "The pub itself is gorgeous with lovely outdoor seating areas."
• "Place and atmosphere is lovely."
• "The ambience is beautiful and down at the bottom of the garden there's a quaint stream referred to as the Mimran."
• "A really beautiful pub set in the rural surroundings of Old Welwyn."

Cons:

• "It is also really claustrophobic, as they’ve tried to squeeze in far too many tables."
• "It was very quite and a strongly smell of fish."
• "The garden area could do with some TLC."
• "We had to look for attention for ordering drinks and then suggest we were ready to order food."

Service

Pros:

• "The staff are amazing at the wellington always very welcoming."
• "The staff were courteous and couldn't do enough."
• "Ellie and all staff couldn't have been more helpful."
• "Staff were incredibly friendly."
• "We were greeted by a lovely member of staff, who took us to our table."
• "Very friendly staff where very helpful and accommodating."
• "Every member of staff we spoke to was kind, polite, efficient and welcoming."

Cons:

• "The service was quite slow, albeit the staff were very friendly."
• "Service was a bit hit and miss at our recent visit."
• "Service was slow - however this can be forgiven due to shortage of staff post lockdown."
• "Service was shockingly slow."
• "Service is very poor which I believe comes down to training, the staff are friendly enough but can rarely find anyone."
• "Service bit mixed, draft becks awful, not even cold on a chilly day."
• "Let down by the speed of service and staff."

Food Quality

Pros:

• "Food was served quickly and was absolutely delicious."
• "Tasty tofu burger in a sourdough bun with salad and sweet potato fries from the vegan menu."
• "The food is very good, both traditional favourites and more modern creations."
• "The Sunday lunch and also the specials menu were incredible - highly recommend!"
• "The food was excellent, the Camembert starter was very yummy as was my fish and chips."
• "The food was terrific and service was constantly outstanding."
• "The food was superb and the staff were so accommodating and friendly."

Cons:

• "Sausages weren't great, gravy was watery, no caramelized onions, although mentioned on the menu, sparse amount of peas, mash nothing great either."
• "I ordered the fish and chips which was bland and dry."
• "Now my quiet Wife's chicken salad, in her own words 'flat, soggy, greasy, half cooked, not fresh'."
• "The food is below average and over priced."
• "However what was terrible was what they did to the chateaubriand steak - absolutely overcooked, like a roast, and overpriced given the quality."
• "The food was well cooked and tasty, but far too expensive for what it was."
• "The food was very disappointing. My partner ordered the duck wrap as a meal and what he got was something totally different."

Accommodation

Pros:

• "We really enjoyed our stay at the Welly. We were in town for a friends wedding and the room was great and the breakfast was excellent."
• "Stayed hear for a night on valentines. Had a lovely meal then spent the night in the most beautiful room."
• "Whole place is presented well and the room we had was clean, comfy, and far more characterful than average."
• "My room had a stand-alone bath, which was a very nice feature."
• "The rooms are lovely, old high ceiling attic rooms over the pub with a rolltop bath and modern fittings."
• "The room was immaculate, clean and and tidy and packed full of character."
• "A lovely sized room, we had a fantastic night sleep and the breakfast in the morning was very good with a wide selection of options."