Blue Bell Reviews Summary

Service

Pros:

• "Staff were attentive."
• "Quick service and hot meal for saying it was a busy night."
• "Service was fast, very polite and friendly."
• "Staff were a real asset, clearly well liked by regulars and all friendly and even charming when dealing with customers."
• "Was greeted by Alan who made sure everything was exceptional the entire time."
• "Very friendly staff, table service was applied to maintain social distancing."
• "Waitress and Bar staff were very polite and attentive."

Cons:

• "Booked a table for 5pm requested a specific table, booked early Saturday morning, totally let down…!!! No apologies at all…. Simply don’t deserve the business."
• "Service: kept bugging me if it was okay in 10 mins they came back 5 times."
• "Was abit surprised I wasn’t offered at refund or anything else as that one meal alone was nearly £20."
• "What pub don't sell smirnoff vodka wife had other brand they sell and said it was horrible."
• "A completely ruined evening, half cooked, and then burnt steak, and a manager who wasn't interested."
• "Had to send chips back as cold."
• "Waiting waiting and waiting to get served!"

Food Quality

Pros:

• "The quality of the food was very good at the price."
• "Great food, that we didnt wait long for either!"
• "Excellent value for money, decent food, especially the steaks."
• "16 chicken wings for £5 on a Wednesday. great deal."
• "Food is standard pub fare but done well."
• "Always incredible food my steak is always on point and to perfection i love it there!"
• "Food quality seems to have improved since my last visit in 2019, something about the chips hits the spot."

Cons:

• "So had 2 burgers which were warm and instead of fresh mash they serve you instant on the other dinner we had."
• "Most of the meals which were steak, mixed grill or surf n turf had to be returned to the kitchen because the food was cold."
• "Ordered 4 hunters chicken... what a disappointment this was. Meant to have been served on sizzling plates, but arrived on cold plates."
• "Pit burger was spot on but chips were over cooked and cold!"
• "The sausage was too well done, the steak was so tough, she nearly lost a tooth, the gammon was a fatty lump."
• "Both of our steaks were as tough as old boots and I had to leave almost all of mine."
• "First complaint was the Steak pie or should I say gravy pie. Literally 2 chunks of meat inside."

Ambiance & Facilities

Pros:

• "Nicely refurbished, a lot airer than it used to be."
• "Toilets were clean."
• "Ample parking and a rear beer garden, large double doors to the side of the bar, ideal for disabled access."
• "Love the layout and decor the serving staff at the bar and tables were friendly and helpful."
• "The interior is tastefully decorated, creating a warm and inviting atmosphere."
• "Lovely outside space behind, nice and green."
• "Beer garden is very spacious and private."

Cons:

• "The car park at the back, seriously needs to be lit up, its dangerous you cant see anyone walking to their cars when its pitch black."
• "Cheap food in a cheap setting. Will do if you're hungry but I wouldn't recommend it personally."
• "The cigarette ends in the ashtray on the table outside where I sat down were still there together with the bird muck from a week last Sunday!! Not very nice."
• "In need a revamp, looking very tired outside, we only stayed for 1 and moved, which was a shame as the children had somewhere to tun around."
• "The place was a little worn but comfy."
• "Cannot believe this place, came back in to retry. Absolutely freezing that much that diner's are wearing there jackets and coats!"
• "Tables full of burn marks, glass was dirty and whole area felt unkept."