Address: Unit 1, The Terraces, Madeira Dr, Brighton BN2 1AY, United Kingdom
Phone: +441273696207
Rating: 3.8
based on 532 reviews.
Service
Pros:
"Staff were very friendly and helpful (shout out to George for the service)."
"Our servers were very friendly, introducing themselves which was a nice touch."
"Service from the staff was really good and quick."
"Brilliant food, tentative and friendly service from James."
"AMAZING can't quite put in to words how helpful all the staff were however one man James stands out."
"Both Lauren and Isabel were a dream... sweet and helpful."
"Every single member of staff seems to be nice and friendly."
Cons:
"The food was average, We had booked before we came and we walked in and waited to be seated, no one even acknowledged our existence for 5 minutes."
"There were never any staff around and we had to wait at least 20 minutes for our bill!"
"Waited 25 mins for our order to be taken."
"The service was terrible though. For the amount of diners present, the server simply wasn't attentive enough."
"The service took an abysmally long time."
"Service was poor all round."
"Appalling service!! The wait staff doesn't even look at you after you call them or try and get their attention."
Cleanliness
Pros:
"The inside is actually very nicely presented and clean."
"A clean and well kept restaurant."
"Salad bar fully stocked & clean as so were the toilets."
"Everything looks immaculate and clean."
"Very open restaurant with wonderful views of the Sea, Beach and Pier."
"The restaurant was nice, clean and the view of the sea is nice."
"Food was also excellent...hot & nicely presented & salad bar fully stocked & clean."
Cons:
"No soap in toilets, and they were filthy!"
"The gents toilets are awful, one stall has no lock and the other has a broken seat."
"Absolutely filthy. Plates left outside for long periods of time."
"The cutlery we were given was dirty, there was black mould on the walls, food under the floor."
"The visit to the toilets was awful it smelt of urine before even opening the door!"
"Toilets filthy with urine and fecal matter."
"Place was awfully dirty and messy from previous tables."
Food Quality
Pros:
"Decent size portions, well cooked."
"Had the Steaks Capone, Plums en Surprise and Onion Parfait. All were hot to the touch and not watery."
"Food is lovely and very good."
"The food was fantastic."
"The food is delicious and the service is top-notch."
"However the food was great, large portions and well priced."
"The food was very enjoyable I was recommended the dirty one burger by James and it was outstanding."
Cons:
"The food was average, We had booked before we came and we walked in and waited to be seated, no one even acknowledged our existence for 5 minutes."
"Dried out colourless and tasteless versions of the usual food, accompanied with peas that looked like they'd been recovered from a second world war ration pack."
"Unfortunately was awful, chicken very very dry, gravy was water and see through."
"Pasta on salad cart had changed for the worse."
"Food portions where tiny let alone the deserts we had ordered were clearly microwaved to a warm temp and raw/uncooked on the top."
"The food was awful, chips cold peas like bullets, tomato cremated."
"Pasta was rubbish. 4 pieces of pasta bill came to £70."