The Wood Norton Reviews Summary

Accommodation

Pros:

• "Our room was well appointed, and very comfortable."
• "We loved our room (Queen deluxe)."
• "The rooms were very tidy with an impressive king sized bed and lovely views."
• "The room was very welcoming and provided everything we needed for a comfortable and memorable overnight stay."
• "Rooms are clean, tidy and very comfortable."
• "The room was large and spacious, modern and very clean."
• "Rooms are lovely."

Cons:

• "The shower room was freezing cold, towel radiator was far to small for such a room and the room heater couldn't make the room comfortable even at maximum."
• "Sadly some rooms were very cold."
• "Our room had no opening windows and overlooked a small roof that was littered with cigarette ends and other debris."
• "Our room in an adjacent building was not 4 star."
• "The room was dated and dark, this was due to it not having a main lighting system just 3 side lights."
• "Room was not in the main part of the hotel, was very hot (despite only being around 18C outside), and only had one small opening window (which had a delightful view of the bins and empty beer barrels)."
• "The room (and most of the carpets at the hotel) had stains, and so had the bathroom; water marks in the ceiling, shower head with limescale, etc."

Food & Dining

Pros:

• "The food was very well presented and had a lot of taste and was also served in good time."
• "Breakfast is excellent with a load of choice all of a very high standard and the restaurant menu for dinner was delicious."
• "Food was 5* so good and the sweet too was 5*."
• "Food amazing, from breakfast through to dinner, so spoilt."
• "Food in restaurant very nice, plenty of choice and was presented very well."
• "The restaurant looks out over the front grounds and serves amazing quality food, there is such flavour in every bite."
• "The food is superb, beautifully cooked and presented."

Cons:

• "Small menu very overpriced."
• "Very disappointed with food very cheap filling for sandwiches in stale bread cakes no better very poor quality in all nor worth the money."
• "The food was okay but nothing special."
• "The food was average but wouldn't pay to have a meal there."
• "Food was very tasty but small portion sizes for the price."
• "Food was slow to arrive and not exactly piping hot."
• "The food was all delicious 😋."

Service & Staff

Pros:

• "Wonderful building, lovely friendly and efficient staff."
• "The staff from the initial enquiry to those that looked after us on the day were brilliant, very attentive."
• "Very good food and service in the restaurant."
• "The staff were super friendly and efficient at the service."
• "Staff were very courteous and attentive."
• "Service was 2nd to none staff were very professional ..curtious and helpful."
• "Great service from very helpful and hardworking staff - very accommodating for our little baby."

Cons:

• "I went on a Bank holiday and found the staff rude and dismissive which spoilt a nice weekend."
• "Staff at reception not obeying rules about masks."
• "They seem to have a churn of staff that means the service levels are poor for the prices they charge."
• "Staff did their best to avoid eye contact with you, and we sat for approximately 1/2 an hour before anyone approached us."
• "The service was certainly a let-down."
• "Service was slow."
• "Service poor due to lack of staff! Drinks over priced £6.80 a pt of Peroni!! Food over priced, starter 2 prawns £9!!"

Value & Pricing

Pros:

• "Dinner was fresh, tasty and very reasonably priced."
• "It's an expensive place to eat but well worth it."
• "The included breakfast was excellent."
• "The food was excellent. Beautiful scones in the afternoon and extremely good evening meal."
• "Breakfast is lovely,5 course dinner brilliant, well worth money."
• "I was impressed with the selection of ales and food on offer."
• "Possibly one of my favourite hotels I've stayed in."

Cons:

• "Dissapointed, £135 for a room on a Sunday evening."
• "Drinks extortionately expensive!!!!"
• "I nearly fell over when we were charged £10 for a glass of wine!"
• "As a local to this hotel went for a lunch with a friend. £52.80 for a sandwich, an average Caesar salad, 2 alcohol-free lagers and pot of tea for 2."
• "A bottle of prosecco was £40.00 which retails at approx £10.00."
• "Bar prices are a bit over the top for food and service I must admit. Their local pint was just under £6, which is very cheeky."
• "The drinks prices are all over the place."

Facilities & Amenities

Pros:

• "Beautiful hotel in a stunning setting."
• "Beautiful grounds with a building full of history."
• "A lovely period hotel that used to be a Hunting Lodge."
• "Set in lovely grounds with spectacular views of the Cotswolds."
• "Lovely venue with some amazing rooms in the main house."
• "The Wood Norton is an absolutely beautiful place."
• "The hotel has very beautiful grounds, quiet rooms with a lot of space."

Cons:

• "No parking outside room."
• "Broken locks on window, uncooked eggs for breakfast was supposed to be fried don't think they seen the pan."
• "No plug by bed to charge phone."
• "The only way we managed was to aim the fan heater into the bathroom."
• "The rose garden is lovely to smell but it does look over the next door home and the noise of the main road nearby means it's not very peaceful."
• "Our room was in the mews building which had a boiler, or other mechanical equip, below which disturbed our sleep."
• "The Peartree rooms are tucked away in a separate building, and the lighting in the grounds is not great."