Sakura-do Reviews Summary

Category: Store London

Address: 14 Gloucester Rd, South Kensington, London, SW7 4RB, United Kingdom

Phone: +442030029027

Rating: 4.3
based on 205 reviews.

Food Quality

Pros:

  • "Been here a few times, food is consistently good, surprised to read the previous spoor reviews."
  • "The drinks were interesting and although we haven’t tried everything yet, the ones we tried were good."
  • "Amazing heavenly Japanese cakes and lunch bento!"
  • "Amazing mille crepe cakes in a variety of flavours."
  • "The matcha custard filling in the charcoal choux pastry was amazing."
  • "Absolutely delicious cakes, I went for a lovely red velvet short cake and a salt caramel Mille crepe cake both were amazing."
  • "The crepe cake was absolutely delicious and has many layers."

Cons:

  • "Food - overall it’s overpriced and not very authentic."
  • "Black sesame one was a bit dense."
  • "Taste is nothing special and not Japanese. I am Japanese and the cakes weren't really Japanese for me."
  • "The food is overpriced and the taste is not as good as other Japanese dessert place (e.g. WA)."
  • "Unfortunately it is no longer the best place for matcha cake, the cake was not fresh in the afternoon."
  • "The crepe cake didn't taste fresh and was just overall stale tasting and dense."
  • "The strawberry roll cake was nicely decorated but mediocre (quite dry and flavorless)."

Service

Pros:

  • "The price was fairly reasonable and the staff was very nice and helpful."
  • "The staff there were very friendly and helped us to take nice group pictures, the special drinks there are also fab!"
  • "Service was outstanding."
  • "Staff very kind and child friendly."
  • "The staff were very friendly and helpful too."
  • "Extremely friendly and quick service, ordered a cake last minute and delivered on time."
  • "The staff are all extremely friendly and genuinely care about your food experience."

Cons:

  • "Didn’t inspire me to come back."
  • "I’m not coming back and won’t be recommending neither."
  • "Staffs were nice but not really quick and smooth with service."
  • "This place has no feel of Japanese hospitality and service. The staff looked stressed and extremely slow, very unhappy to have to actually serve customers."
  • "Staff don’t smile."
  • "Despite their extortionate prices, they see nothing wrong with sending their customers stale cakes well past their best-by date."
  • "Staff have bad attitude. I decided not to let them get away with it so I just said “thanks” as I walked out but staff blatantly ignored me."

Atmosphere

Pros:

  • "Pretty cute environment as its name of Sakurado."
  • "The atmosphere was home warming and sweet."
  • "Lovely interior decoration and lovelier staff! Exceptional experience."
  • "The shop is beautifully decorated with a warm and inviting atmosphere."
  • "Lovely modern and clean cafe, lots of cute cakes & desserts."
  • "The place is lovely. On the small side but really cozy."
  • "The atmosphere was home warming and sweet."

Cons:

  • "However, the music that plays inside the café is sooo loud and really distracting."
  • "It’s tiny - good luck finding seats."
  • "Music has loud voice adverts every few minutes as they didn’t pay for YouTube premium."
  • "It is bar / nightclub style music that I used to listen to at my university nightclub - not quite what one would expect in a coffee shop."
  • "The tea is awful….literally just like water mixed with a bit of milk and sugar, barely with any taste of Earl Grey."
  • "The sad, watery, madly overpriced matcha should have been the warning to get the hell out before the food arrived."
  • "The worst part was the service though, I tried asking some questions about the food, because it was all new to me, and the attendance looked like she didn't want me there."

Value

Pros:

  • "The price was fairly reasonable and the staff was very nice and helpful."
  • "Ordered the cakes online from Liverpool and received them the next day, the packaging is so nice and considerable."
  • "Though a little bit pricey...really worth it."
  • "Prices are reasonable, had the pistachio crepe cake and matcha tiramisu, both weren't too sweet which is great for my taste."
  • "Prices are reasonable too!"
  • "What a surprise finding that the price of the mille crepe was not too expensive but the taste was delicious."
  • "It even has student discount."

Cons:

  • "Was charged £13.35! That’s really steep for basic cakes."
  • "This place has no feel of Japanese hospitality and service. The staff looked stressed and extremely slow, very unhappy to have to actually serve customers."
  • "Way too overpriced for what it is..."
  • "It's SO expensive for what it is. £12 for a handful of fried veggies is extortionate."
  • "However it was really expensive, £7.20 for one slice of the matcha crepe cake."
  • "For £6.8/slice of cake, these should be excellent but were not."
  • "Every single dish is in a tiny portion that does not match with the price given."

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