Address: 14 Gloucester Rd, South Kensington, London, SW7 4RB, United Kingdom
Phone: +442030029027
Rating: 4.3
based on 205 reviews.
Food Quality
Pros:
"Been here a few times, food is consistently good, surprised to read the previous spoor reviews."
"The drinks were interesting and although we haven’t tried everything yet, the ones we tried were good."
"Amazing heavenly Japanese cakes and lunch bento!"
"Amazing mille crepe cakes in a variety of flavours."
"The matcha custard filling in the charcoal choux pastry was amazing."
"Absolutely delicious cakes, I went for a lovely red velvet short cake and a salt caramel Mille crepe cake both were amazing."
"The crepe cake was absolutely delicious and has many layers."
Cons:
"Food - overall it’s overpriced and not very authentic."
"Black sesame one was a bit dense."
"Taste is nothing special and not Japanese. I am Japanese and the cakes weren't really Japanese for me."
"The food is overpriced and the taste is not as good as other Japanese dessert place (e.g. WA)."
"Unfortunately it is no longer the best place for matcha cake, the cake was not fresh in the afternoon."
"The crepe cake didn't taste fresh and was just overall stale tasting and dense."
"The strawberry roll cake was nicely decorated but mediocre (quite dry and flavorless)."
Service
Pros:
"The price was fairly reasonable and the staff was very nice and helpful."
"The staff there were very friendly and helped us to take nice group pictures, the special drinks there are also fab!"
"Service was outstanding."
"Staff very kind and child friendly."
"The staff were very friendly and helpful too."
"Extremely friendly and quick service, ordered a cake last minute and delivered on time."
"The staff are all extremely friendly and genuinely care about your food experience."
Cons:
"Didn’t inspire me to come back."
"I’m not coming back and won’t be recommending neither."
"Staffs were nice but not really quick and smooth with service."
"This place has no feel of Japanese hospitality and service. The staff looked stressed and extremely slow, very unhappy to have to actually serve customers."
"Staff don’t smile."
"Despite their extortionate prices, they see nothing wrong with sending their customers stale cakes well past their best-by date."
"Staff have bad attitude. I decided not to let them get away with it so I just said “thanks” as I walked out but staff blatantly ignored me."
Atmosphere
Pros:
"Pretty cute environment as its name of Sakurado."
"The atmosphere was home warming and sweet."
"Lovely interior decoration and lovelier staff! Exceptional experience."
"The shop is beautifully decorated with a warm and inviting atmosphere."
"Lovely modern and clean cafe, lots of cute cakes & desserts."
"The place is lovely. On the small side but really cozy."
"The atmosphere was home warming and sweet."
Cons:
"However, the music that plays inside the café is sooo loud and really distracting."
"It’s tiny - good luck finding seats."
"Music has loud voice adverts every few minutes as they didn’t pay for YouTube premium."
"It is bar / nightclub style music that I used to listen to at my university nightclub - not quite what one would expect in a coffee shop."
"The tea is awful….literally just like water mixed with a bit of milk and sugar, barely with any taste of Earl Grey."
"The sad, watery, madly overpriced matcha should have been the warning to get the hell out before the food arrived."
"The worst part was the service though, I tried asking some questions about the food, because it was all new to me, and the attendance looked like she didn't want me there."
Value
Pros:
"The price was fairly reasonable and the staff was very nice and helpful."
"Ordered the cakes online from Liverpool and received them the next day, the packaging is so nice and considerable."
"Though a little bit pricey...really worth it."
"Prices are reasonable, had the pistachio crepe cake and matcha tiramisu, both weren't too sweet which is great for my taste."
"Prices are reasonable too!"
"What a surprise finding that the price of the mille crepe was not too expensive but the taste was delicious."
"It even has student discount."
Cons:
"Was charged £13.35! That’s really steep for basic cakes."
"This place has no feel of Japanese hospitality and service. The staff looked stressed and extremely slow, very unhappy to have to actually serve customers."
"Way too overpriced for what it is..."
"It's SO expensive for what it is. £12 for a handful of fried veggies is extortionate."
"However it was really expensive, £7.20 for one slice of the matcha crepe cake."
"For £6.8/slice of cake, these should be excellent but were not."
"Every single dish is in a tiny portion that does not match with the price given."