Premier Inn Mansfield hotel Reviews Summary

Room Quality

Pros:

• "Good parking, great staff, spotlessly clean room."
• "Rooms always very clean and modern."
• "Room was spotless as usual for a Premierinn."
• "Clean, spacious room with a comfy bed."
• "Rooms as you would expect in a Premier Inn, clean, comfy and functional."
• "I loved how clean my room was for the night."
• "The premier inn was good apart from two issues which I reported, the room was clean and tidy bathroom was spotless."

Cons:

• "Rooms are a late dated with no aircon and the walls are quite thin."
• "Room smelled terrible."
• "Rooms were a bit dirty like bed and carpet, pressure from shower so low that I had to waste a lot of time to rinse myself."
• "Room spotless but....... no AC, the 1st time I've ever encountered that."
• "Only two spare sockets after the TV was plugged in."
• "No telephone in room."
• "Pillows have lost their bump."

Service

Pros:

• "Staff were very friendly."
• "Have stayed a few times, staff have always been great."
• "Every single member of staff we had dealings with, were so friendly and accommodating, nothing was too much trouble."
• "Staff lovely and helpful."
• "The service we received from Matt on reception was outstanding."
• "Staff are very friendly and willing to help by going the extra mile."
• "Couldn't fault the staff, either in the hotel or the Brewers Fayre next door."

Cons:

• "The loud extractor fan comes on in bathroom as soon as the light is on... so don't expect a relaxing bath."
• "Extractor fan was so loud in the bathroom struggled to sleep even after switched off."
• "Firstly the fire alarm goes of all the time and the staff are so rude."
• "Horrendous service and horrendous food. Come here if you want to be ignored and wait an hour for your meal."
• "Really poor service, waited 30minutes for the drinks to turn up and still didn't."
• "Very poor and rude service, room was not cleaned in 2 days and I raised this, I was told its my fault for not reporting this earlier."
• "No apology, ignorant staff, no where to sit, tables not cleared."

Food & Dining

Pros:

• "Breakfast next door is incredibly reasonable as children eat for free for just under £20."
• "Food good and reasonable at the adjoining Brewers fair, love the buffet breakfast."
• "They do meal packages which are certainly worth it."
• "We has breakfast which was excellent."
• "Had the breakfast which was very decent, the selection was huge and well worth the price."
• "Very handy restaurant on site serving wonderful tasty food."
• "This is one of the best premier Inns I've ever stayed in, and we stay in different ones every night, the breakfast was excellent, my compliments to the chef. Excellent."

Cons:

• "The stay was let down by sub-standard water pressure and a disappointing shower."
• "Good accommodation but very poor food supplier next door needs urgent upgrade to Beefeater."
• "Food very disappointing!"
• "Stood waiting to pay for breakfast 10mins... hot food yeah if you like it practically raw."
• "The brewers fayre attached was having a refurbishment at the time."
• "The restaurant staff were the pits."
• "The food is typical of this type of establishment – industrialised cooking."

Location & Accessibility

Pros:

• "Ideal stop over on the M1, friendly staff, comfortable rooms."
• "Great location near motorway and designer outlet, perfect place for a lay over."
• "Ideally placed for motorway and outlet village access, Clean and comfortable rooms, had a good sleep both nights I stayed."
• "Very close to an outlet centre for shopping."
• "Excellent location for an overnight stop when on a course for 2 days locally."
• "Easy to find and convenient. Maybe half a mile off the M1."
• "For the price this hotel is very good."

Cons:

• "Being woken up 8am by works being done on room above."
• "Do not stay here if you have a van. Our van was broken into and another the night before."
• "Avoid staying in rooms 40, 42, 41, 43 as these are directly near the offending door."
• "Hotel is fine, getting out of the hotel back onto the motorway can be a pain to loop round at busy times."
• "Booked accessible room. Accessible rooms, a long long way from entrance."
• "Location is a bit out of the way."
• "No lift to upper floor, stairs only."

Overall Experience

Pros:

• "I would definitely stay again and would also heartily recommend it to friends & family."
• "Totally Quiet. No problems at all."
• "It's a Premier Inn. You know what to expect and I have not been disappointed."
• "In short, we’ll absolutely stay here again! Thanks to all there."
• "This place was more than you could ask for - especially given the price."
• "Best nights kip in ages."
• "Comfy beds and very clean rooms, got a great sleep."

Cons:

• "'Everything most certainly isn't premier and the prices are shocking'."
• "I will not endorse The Premier Inn, as they obviously don't concern themselves with feeding their guests."
• "Hotel is looking a bit tired. Must be ready for a refurbishment."
• "Testing fire alarm at 11 am without telling anyone, when people from the night shifts are still sleeping, with the loudest alarm I've ever heard, is the craziest idea ever! Not pleasant at all."
• "I am never staying in a Premier Inn again. A park bench is better."
• "Broadband service lets it down and kept dropping the connection; Virgin wanted us to spend £5 a day for a service 8 times faster."
• "Digital check in is novel, but still a member of staff here to help if you get in a mix up."