The Plough Inn Reviews Summary

Category: Hotel

Address: Macclesfield Rd, Eaton, Congleton CW12 2NH, United Kingdom

Phone: +441260280207

Rating: 4.6
based on 229 reviews.

Staff Service

Pros:

  • "Very friendly and attentive staff."
  • "The service was perfect and attentive and friendly."
  • "Welcoming and friendly team :)"
  • "The staff are friendly and welcoming."
  • "Staff very attentive."
  • "Staff extremely helpful and friendly."
  • "All the staff were extremely friendly and attentive."

Cons:

  • "Rung up in the morning and staff was rude and explained this was totally our fault we should have reported this earlier."
  • "The staff really weren't great."
  • "Unfortunately when we returned to our room water was pouring through the spotlights in the ceiling above the shower."
  • "The service wasn't great."
  • "Service was a bit slow."
  • "The waiter asked me to get off my seat as it had been reserved. Yet there was no 'reserved' sign on the table. Appalling."
  • "Walked in with my daughter bought a drink and sat in the corner at and unreserved table, we were eyeballed by every member of staff in the place."

Food Quality

Pros:

  • "Food is excellent lovey home cooked and generous portions."
  • "Their food is always amazing and quick."
  • "The food was great quality, with offers of multiple courses available with a good range of choice."
  • "Curried parsnip soup was amazing!"
  • "The food in the evening was of great quality (and just the right quantity)."
  • "Evening meal was absolutely spot on, some really good choices and mixed value for money some expensive and some good value meals."
  • "The fillet steak was delicious and my husband said the turkey burger was lovely."

Cons:

  • "Breakfast a bit of a let down."
  • "I had mackerel filets, not fresh, probably frozen and pulled pork. The pork was fatty and bland."
  • "Food was tasteless mush. Sent meal back."
  • "I had the mini fish platter starter, it should of been baked sardines, but they gave me a pickled herring, and the king prawns were tiny, and the roast potatoes on my main wasn't roasted at all, more like boiled and wasn't presented very well."
  • "The desserts were especially disappointing in size, the two ordered sticky toffee puddings looking like they'd been cut in half!"
  • "Cheeseboard was old, the grapes were mushy and the cheese even cracked a bit because it had been cut too soon."
  • "Although my sweet potato had some hard lumps in them."

Accommodation

Pros:

  • "Rooms were clean and comfortable."
  • "The guest rooms are also immaculate and very comfortable topped off with an incredible breakfast the morning after."
  • "Rooms very clean and beds really comfy."
  • "The rooms are comfortable and homely."
  • "Our room was spacious, well decorated, clean and fully equipped."
  • "The rooms are perfect and so convenient being on the same site as the venue!"
  • "The rooms, especially the room used for my grandson's wedding, the room we stayed overnight in, was spotless and comfortable."

Cons:

  • "However there were a fair few noticeable cobwebs around the room, including in the bedside lampshades."
  • "We were very disappointed with the room, there was food left in the draws from a previous person who stayed."
  • "However the rooms were drafty, very little to no noise insulation so I can hear what every room around is doing.... Lack of heating when required..."
  • "Place and venue was superb and can’t be faulted, however my room which was a nice and clea, I had issues with the toilet and sink the toilet kept backing up and smell was awful."
  • "No windows were offered to be opened it was quite crowded in a the small space of the bar."
  • "Unfortunately the plough at Eaton was having technical difficulties due to an electrical fault that caused the lights keep going out."
  • "Only let down is the WiFi but that’s probably due to the location of the establishment."

Wedding Venue

Pros:

  • "Our special day was made extra special as this was such a great venue."
  • "We've performed at this venue more than once as a wedding band and each time it's been impeccable!"
  • "Perfect venue for our wedding. The staff were excellent and ran the day incredibly well!"
  • "The location is set in the idyllic rural Cheshire village of Eaton. It’s a definite must visit location, particularly for weddings."
  • "The wedding barn is stunning as is the pub and orangery where we waited whilst wedding photos were being taken."
  • "The Barn, attached to the rear off the venue was very atmospheric for the wedding service."
  • "There is a wedding barn attached to the pub, which is a magical place to have your meal."

Cons:

  • "Was ok bit pricey yes at a wedding I expect this but don't expect to be fighting with the locals who arnt even at the wedding."
  • "The wedding setup is chaotic."
  • "Went here for a wedding... don't expect to be fighting with the locals who arnt even at the wedding then manager or whoever protects locals What a nob."
  • "It was extremely noisy with the wedding music on."
  • "The wedding food was divine - they catered for all including celiacs, vegans and pescatarians!"
  • "I have previously been to a wedding hosted here and found it overcrowded and cramped."
  • "Felt a bit 'shived in a corner' and forgotten about."

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