"The pulled beef in the burger tasted incredible however it was a bit too chewy."
"Food is generous and tasty! Chips especially."
"The burgers were simply outstanding, cooked to perfection and bursting with flavor."
"The wings tasted fresh and flavourful. They gave a generous serving!"
"The Loaded Fries and Ceasar Salad were delicious."
Cons:
"The chicken caesar salad - watery chicken, with no taste whatsoever, the red iron burger is a shadow of its former self."
"The burger was quite bland no real flavour. Couldn't taste the cheese nor the sauce."
"Yesterday I got burgers from them hoping that they'd be the same as before but unfortunately all of us who ate them complained that the patty was tasting a bit different like it was burnt."
"QUALITY DROPPED MASSIVELY!!"
"The brisket was cooked alright and very basic."
"The burgers where very dry with little sauce. It was very hard to chew them."
"Ordered the chicken burger which was dry and overcooked."
Service
Pros:
"Their gesture of providing complimentary drinks on our 10th wedding anniversary dinner is truly remarkable and adds a special touch to the celebration."
"The staff were super polite too."
"Service was great, super polite and really quick."
"The staff were just so lovely and their recommendations did not disappoint."
"Staff super attentive and helpful in seating a large group. Lots of high chairs available."
"The staff were friendly, quick to serve and provided great recommendations."
"Service is amazing as well, although it can be slightly delayed when busy."
Cons:
"The service was quick (maybe a bit too quick)."
"Had to walk down through the hallway and check for free tables as staff refused to find us a better table."
"The manager didn't even come to our table just sent the waiter to pass the message."
"However let down by service which was fairly slow - not enough staff on the floor."
"Zero peoples skills, they treat you like a product on a factory line: order your food, pay and leave asap."
"Downside to service - we had to ask for our drinks which were forgotten about and received them midway through the meal."
"The manager was very rude and ignorant saying we will not replace anything."
Ambience & Decor
Pros:
"A hidden gem in Uxbridge, from the front it doesn't look like anything special- but when you go through to the restaurant, it is beautifully designed and has a cosy feel to it."
"Such a good place to eat, loved it here! Seems pretty high end for a burger place too."
"Beautiful place. Ambience is top-notch."
"Decor includes sound dispersion to try and keep the volume down or people talking which helps to create a good atmosphere."
"It is really nicely decorated, and is a nice place to go to for a date or a nice evening out."
"The restaurant had a cosy and welcoming atmosphere."
"The most stunning place I have ever been to. The decor was incredible."
Cons:
"The male toilets were extremely cramped and dark / dull."
"The washrooms could have been better, but I didn't come here for the washrooms."
"Toilets are small and not very clean."
"My wife complained about the foul stench from the ladies toilet however."
"The bathrooms whilst ok, could be better cleaned and freshened up somewhat."
"The red iron (beef) burger was very bland and undercooked for a medium-well."
"The music inside was very disturbing. my head was heavy."