Address: 154 Maybury Rd, Woking, GU21 5JR, United Kingdom
Phone: +441483600600
Rating: 4.8
based on 149 reviews.
Staff Service
Pros:
"I was served by Monika who helped me to decide which flavour to go for. She was very knowledgeable, friendly and polite."
"Shout Out to Monica who has always been pleasant whenever I go there."
"Monica exceeded my expectation, as always remember what I have and how I like it cooked."
"The lady that cooks the food Monica is fantastic! Always has a massive smile and never seems to disappoint!"
"Special thanks to Monika for her patience and a smile when our family cannot agree on the menu!"
"Food was fantastic and lovely person that served me - Cozmin, must have seen that it was an extremely rough day for me."
"The attention is perfect even when we make special requests to chef Monica!"
"Monica and the young fella on the till are both incredible and they always deliver a brilliant customer service."
"Stopped for lunch. The food was amazing. I had the chicken burrito extra spicy, thank you to andreea and monika, who were very friendly and amazing :-)"
"All Pepe’s staff was very nice and kind and I wish I could name all of them but Gita was very helpful and welcoming."
"Had a minor issue with the delivery, left a complaint which was resolved within a few hours with a voucher, manager called me himself, extremely friendly, polite and well-spoken."
"Very caring people and the food is excellent in every way, it all depends on who cooks it, this Pepe's cooks it on point where you can enjoy a meal with friends and family. see you soon."
Cons:
"Very bad experience served me raw chicken peri peri burger when I called and complained I was offered a replacement meal but I had to pay for delivery 😆 management was clueless employed staff with no brains."
"Don’t eat here!! My partner ordered pepes for the first time on Wednesday the man said 20-30 mins it took well over 1 hour and a half."
"Great food when they get your order right and actually deliver on time. Orders have been wrong on multiple occasions. Deliveries seem to always be late."
"Ordered skin off grilled chicken on phone to eat during 1/2 hour work break and they agreed to make it on phone. When drove their for collection they said we can't do that because other people would start asking for that and it's an extra work."
"Terrible place, 20 minutes to wait for food whilst 90% of the staff sat on laptops. If you go here make sure you give yourself the afternoon off work to compensate for the useless and arrogant staff."
Food Quality and Variety
Pros:
"The food was absolutely delicious! And being served by such a lovely person like Monika just made the whole experience a lot better."
"The food is always served hot. Place always spotless and the staff are courteous and friendly."
"Always great food, cooked as required and delivered with a smile."
"The menu has variety of tasty items. They are the best takeaway in Woking and I will keep coming back."
"Restaurant is always clean, food fresh and super tasty, good variety and portion size."
"Amazing food, I went for the Mild flavour Quarter chicken and grill chicken burger meal, it was perfect so yummy."
"Food and service is excellent as usual here, Monica and the young fella on the till are both incredible."
"Chicken wings and whole chicken was very delicious amd fresh thank you Gita for the good service and recommendation will be back again to have my dinner."
"Food is always, fresh, warm and tasty. The food is made quickly and the staff are always friendly and helpful, especially Monica."
"I live locally to Pepe's Piri Piri Chicken but this week I decided to try their food first time. I was very positively surprised! Delicious chicken burger and fries."
"Best Peri Peri Chicken shop in the area, food is grilled to perfection with variety of marinated options, Pepe’s has never disappointed me and the staff are excellent."
Cons:
"Very bad experience served me raw chicken peri peri burger when I called and complained."
"Don’t eat here!! My partner ordered pepes for the first time on Wednesday the man said 20-30 mins it took well over 1 hour and a half. Arrived the chips were cold and overall was unpleasant to eat."
"Pepe is normally good but the one in woking is absolutely rubbish. Lamb in the lamb burger was raw, it was like taken out of the fridge warm it instead of cooking/grilling it and put in the burger… same was chicken, un-cooked/soggy spices on boiled chicken."
"sorry to say but chicken was uncooked inside tasca i was not expecting this on your 1st day big disappointment for me."
Cleanliness and Ambiance
Pros:
"The place is always spotless and the staff greets you with a smile on their face."
"Restaurant is always clean, food fresh and super tasty, good variety and portion size."
"The lady that served us was polite and the restaurant was very clean which is a nice change to see from other takeaways near by."
"Pepe’s -Woking. Super clean place very recently open (Sept.’21)."
"The toilets were very clean and of a high standard. For some reason they had 2 sinks?"
"By far the best place to eat in Woking. Compared to all the other expensive restaurants in the area Pepes is cheaper, larger in portions and tastier. The team are always really polite, welcoming and all work their hardest to make sure you enjoy your food whether it’s eating in or takeaway. Pepes are also really hygienic compared to most other places in Woking, I never feel comfortable eating at places like kfc or maccys but I’m always confident with going to pepes because of how the staff take great care in keeping their hands regularly clean as well as all furniture in the restaurant."
"Clean and tasty fresh food friendly staff prices are good quality of food is 10 out of 10 and a very clean eat in area visible kitchen thats a must for me and cleanliness wass 100% amazing well done guys keep smiling keep it up"
Cons:
"Was told 15mins on collection , so turned up 15mins later and they basically forgot about the order, my wife was standing there for a further 25mins."