Dentist In Lewisham | Banning Dental Group | Cosmetic Dentistry Reviews Summary

Professionalism & Expertise of Staff

Pros:

• "Can't thank enough this dental team for my new tooth implant and outstanding service."
• "Dr Edoardo Marco Baraggia and nurse Akvile are the DREAM TEAM!! THE ABSOLUTE BEST!"
• "Carlos is a wonderful dentist, really kind and reassuring - I felt in very safe hands getting Invisalign with him."
• "Dr. Carlos at Banning Dental did my Invisalign treatment, and he was incredibly professional and clear about the process."
• "This is the best dentist I have ever been to! They are always so nice and efficient."
• "I am pleased with the treatment and attention I received during the last two sessions."

Cons:

• "It was obvious from the start of the consultation after viewing the xrays he was not interested with the job in hand but only in intensively interrogating why I chose Banning and my dental history."
• "Banning group is probably a good choice for cosmetic dental care - however, based on my experience, this is not necessarily the best place for acute dental problems."

Services & Treatments

Pros:

• "I have an excellent implant treatment for 2 of my front teeth with him."
• "I love my results and couldn't be happier."
• "I’m sooo happy with my teeth! They’re way better than I had even expected."
• "Dr Scott built up my very small teeth as I’m getting married next year and it turned out better than expected."

Cons:

• "He did however recommend crowns and composite but not a breathpen."
• "An emergency tooth appointment has been rescheduled three times resulting in almost a month wait."
• "Doctor doesn't provide much explanation on what he was doing eg cutting gum and stitching it."

Atmosphere & Facilities

Pros:

• "Such a warm friendly greeting."
• "The reception area is comfortable and cozy, makes one feel at ease."
• "Banning Dental Lewisham is modern, clean, comfortable, friendly, reasonably priced and professional."
• "The surroundings make you feel relaxed and at ease."
• "Beautiful and extremely comfy dental practice with big sofas, relaxing music, and drinks while you wait."

Cons:

• "I wanted to upgrade my denplan and the lady I spoke to was not aware of how to do that."
• "Giving 4 stars as generally have to wait approx. 5-10 minutes to be seen for any dental treatment I have here."

Customer Service & Experience

Pros:

• "Katie the receptionist are so lovely!"
• "Special thanks to receptionist Katie who managed to fit me in for an emergency appointment and was super communicative with me and so so so helpful!"
• "Milan and Naj at reception - so helpful! Thank you soooo much for all the check ups, confirmation calls and swift replies."
• "The staff at the reception are amazing too."
• "The staff here are always very friendly and professional."
• "Receptionist, the dentist & the team managed to get the same day appointment."

Cons:

• "Although, my only concern, you do get a lot of emails and messages about Banning services: maybe a few too many."
• "The customer service is appalling."
• "The receptionists aren't absolutely able to offer any kind of customer service."
• "They cancelled my appointment for 2 times! And they didn't even refund me!"

Affordability & Financial Options

Pros:

• "The treatment is affordable compared to other private dentists and I don't have to wait long between appointments."
• "I was really happy with the results and the cost of treatment was very good compared to other dental practices."
• "Prices are very very good for the fantastic services that they offer!"
• "My initial consultation gave me a clear pathway of treatment and set out the price - this was much less than I had been quoted by a dentist via my NHS practice."

Cons:

• "Although, the cost to get my extensive treats is very high I am satisfied."
• "The prices are at premium."
• "It is all about money!"
• "Incredibly expensive."

Recommendations & Overall Satisfaction

Pros:

• "100% recommend."
• "I would highly recommend this dentist."
• "I appreciate you all so much! See you in the new year!"
• "Would definitely recommend!"
• "I recommend it!"
• "I cannot reccomend Banning Dental Group enough! They’re the best!"

Cons:

• "Avoid this Lewisham clinic at all costs!"
• "Definitely not a practice I would recommend to anyone."

General Sentiments

Pros:

• "Thank you Banning for all the effort you put into the service you provide."
• "The most professional team I’ve ever been treated by."

Cons:

• "You also need to sign your life away so that practice is not responsible even if you end up with a broken jaw?!"
• "Worst dental experience ever!"