The Kensington Clinic Reviews Summary

Staff & Professionals

Pros:

• "I am grateful that I found The Kensington Clinic as I was at a very low point in my life."
• "From the first Dr Sheraz Aleem and all his amazing staff team were so welcoming and put me at my ease."
• "The care and attention I continue to receive from every staff member at the Clinic is first class."
• "I came to The Kensington Clinic and I saw Dr Sheraz. He provided an excellent service to me, and he was very patient, caring & attentive to my needs."
• "I have gum disease and I basically never smiled but thanks to Dr.Aleem & Tamara... I for the first time ever can smile with confidence."
• "Had my veneers replaced...Very professional team, polite and helpful, soft hands and informative!"

Cons:

• "one of my veneers is bulky...I did inform the doctor that I didn't like the bulky look but unfortunately we couldn't fix it."
• "I am not 100% satisfied with the final result and I might need to redo my teeth in the future."

Treatments & Services

Pros:

• "It only took me a week from the first appointment to getting my fixed braces put on."
• "Literally the gentlest cleaning I've ever had. Highly recommend."
• "Dr Sheraz Aleem provided me with multiple options at different price-points with great results."
• "The hygiene appointment was great!"
• "I'm very happy with my implants & it all went like clockwork."
• "I had some fillings, a root canal on an old damaged tooth and non-cutting veneers."

Cons:

• "Super unhappy with the filling that I got over a year ago."
• "The procedure for the filling was done by the hygienist... she sealed the two adjacent teeth together!"
• "This was by far the most expensive filling I've ever had... and yet the worse by ever farther."

Cost & Value

Pros:

• "Started coming here after my last dentist's prices almost doubled after covid. Am 100% satisfied with the level of service provided, the fair costs and very helpful and friendly staff."
• "Amazing people, service and price. I'd recommend to all."
• "Great staff, top service and at affordable pricing."
• "Outstanding value for money."

Cons:

• "this place is incredibly expensive (just the filling costed a whopping £250!)."

Environment & Atmosphere

Pros:

• "This practice is extremely efficient and helpful."
• "Kensington Clinic is an excellent dentist... They are professional, the clinic is clean and well presented."
• "The reception area looks beautiful and clean."

Cons:

• None mentioned.

Customer Service & Communication

Pros:

• "Dr Sheraz Aleem provided me with clear options and easy payment plan."
• "Tamara and all of the team are a pleasure to communicate with."
• "Both dentists’ assistants were very helpful."
• "From start to finish the clinic has provided me with impeccable levels of care and professionalism."

Cons:

• "I regret not having gone back straight away to complaint... I was concerned about additional costs."

Recommendations

Pros:

• "I highly recommend this dental clinic for anyone who wants first class service!"
• "I highly recommend the Kensington Clinic."
• "Would definitely recommend and would happily attend again in the future!"

Cons:

• None mentioned.