Greenwich Dental Health Reviews Summary

Patient Experience and Comfort

Pros:

• "Dr. K Hashimoto was my attending dentist, and she went above and beyond to ensure I was comfortable throughout the entire procedure."
• "The staff at the front desk were very nice, the place itself was very comfortable and the equipment looked quite modern."
• "From our first meeting I felt reassured and confident that I had found somebody who totally understood my anxieties."
• "The people here were so kind, understanding and incredibly patient."
• "I can now smile, eat and more importantly talk to people without any anxiety about my teeth, which has given me back my confidence and peace of mind."
• "I've been using their services for around 2 years now. I was always terrified of going to the dentist but not since I found Greenwich Dental Health."
• "I have terrible anxiety around going to the dentist after a couple of bad experiences, but I had a lovely experience with Dr Abhishek and hygienist Cat at Greenwich Dental Health."
• "My dentist is really reassuring especially as I am a slightly nervous patient."
• "I am terrified of the dentist and carry a ton of dental anxiety... everyone at Greenwich Dental Health made me feel at ease."
• "Dentist was very kind and helped me overcome my nervousness."

Cons:

• None mentioned.

Professionalism and Expertise

Pros:

• "All the team, doctors and reception are so professional - very supportive, answer all the questions and do their work incredibly well."
• "Dr Tailor has been nothing but professional and caring."
• "During this time and throughout all of my visits to the surgery, I have always found the staff to be highly professional, friendly, polite and helpful."
• "At the first, I was seen to quickly, and after a check-up given a thorough treatment plan."
• "The treatment was absolutely flawless and the doctor was friendly and very helpful."
• "Mr Shah was quite honestly the best dentist I’ve ever had, he was honest, helpful and didn’t stop treatment until I saw the results I wanted."
• "My dentist is really reassuring especially as I am a slightly nervous patient."
• "They explain things very well."
• "Dr. Abhishek Agarwal's professional experience was a blessing to me by way of very precise diagnosis."
• "Dr. Agarwal was so accommodating and I can tell he really wanted to help."

Cons:

• None mentioned.

Treatment Outcomes

Pros:

• "Had my emergency wisdom tooth extraction here. They try to get me to the earliest appointment they can knowing I was in pain. The whole operation is smooth and the doctor seems very experienced."
• "I recently had Invisalign and I couldn't be happier with the results!"
• "I had 2 wisdom tooth extractions lately and everything went just smoothly. Even I can't believe it, but there was no pain, no swelling, no nothing."
• "She did a fantastic job of fixing my broken filling."
• "Greenwich dental health provided a very thorough, efficient checkup and were able to carry out the composite filling treatment there and then!"
• "Out of pain following the emergency visit (thank you), and 2 visits later, as much of the tooth saved & a perfectly fit crown."
• "I have also done Dental Implant, which was perfectly done. I was really impressed."
• "Best private dental practice I’ve been to in London! I had to have two wisdom teeth extracted."
• "Fantastic five star service. Very modern and caring approach. They saw me quickly when I had an emergency and corrected my - not trivial - dental issue."

Cons:

• None mentioned.

Clinic Ambiance and Environment

Pros:

• "The Clinic is spotless, pleasant environment."
• "This dentist practice building is clean, modern, the facilities are state of the art."
• "The practice is modern, spotless and their customer care and management run by Fabio is efficient and attentive."
• "The practice is pretty new, spotlessly clean, very polite and accommodating staff and nice treatment rooms."
• "Exceptionally bright, spacious and clean environment."
• "The place itself is really cosy."
• "The practice is new and clean."
• "The clinic was clean and new - they opened only 10 months ago."

Cons:

• "The consultation on your website notes it includes X-rays yet none were performed when asked."

Customer Service

Pros:

• "I am pleased with the great customer service and professionalism from both receptionists, Caterina and Spiridoula. They always made me feel welcomed to the clinic."
• "The reception staff are friendly, knowledgeable and very welcoming."
• "The entire booking process was very professional and smooth."
• "The reception staff are brilliant, so polite and respectful, as well as always been swift with emails and bookings etc."
• "Like all dentists, they have had to work under tremendously difficult circumstances due to the Covid-19 lockdown procedures, and the stringent limitations imposed on them."
• "The staff made me feel very welcome and the clinic was covid-secure."
• "From the minute you walk in the door, you feel the love!"
• "Very friendly yet knowledgeable and helpful staff - everyone from the reception team to the dentists & hygienists."

Cons:

• "They cancelled the appointment one hour (!) before it was due, despite me calling earlier to make sure everything is ok!"
• "Considering the high number of positive reviews from accounts with only review, I can only guess that they're not authentic."

Recommendations

Pros:

• "I would recommend this place and I will definitely come back."
• "I would thoroughly recommend using Greenwich Dental Health, especially if you are a nervous client."
• "I highly recommend!"
• "Would recommend to all."
• "I would highly recommend this dentist!"
• "I would definitely recommended 100%."
• "I highly recommend to anyone."

Cons:

• None mentioned.