Mayfair Venue Reviews Summary

Customer Service

Pros:

• "Jazz was simply amazing. Not only did he make sure that everything ran smoothly and that all of our guests were happy."
• "Jas and the team were very friendly and helped us throughout the whole process and was always on hand to cater to what we needed."
• "Had an amazing experience at Mayfair Venue for my sisters wedding. Rajeev and Jas amazing guys who helped us from the beginning to the end."
• "The event manager of the venue was extremely helpful."
• "The venue’s management staff went out of their way to accommodate us in every way possible and constantly reassured us and our families."
• "5 stars for Wasib the event manager on the day, he helped us out when we needed him."
• "Right from the first phonecall I made to view the venue to the end of the event, the service was brilliant."

Cons:

• "The main staff member Jaz ignored our concerns on the day, and was more busy flirting with female guests than helping run the event!"
• "The customer service was terrible was promised several times to discuss the next steps but was never contacted."
• "The staff just disappear when we needed them, and we found them stuffing their faces with our paid food in the lobby."
• "The people that work there are awful, liars, greedy for money."
• "The staff were nice but clearly didn’t know what they were talking about."
• "The security were very rude they had absolutely no manners at all."
• "Dreadful service by the team serving the food, a group of kids employed, happy to pick their nose and adjust their hair as they walk around the venue."

Parking

Pros:

• "Parking available at back of the building, but not advertised. Very limited spaces and the attendent pick a and chooses who to let park."
• "The parking was more than ample with venue parking as well as a pay and display just opposite the rear of the venue (100 yard walk)."
• "But it did have free parking at the rear which is always great, albeit there were limited spaces."
• "Parking is limited, there is a small car park behind the hall, and another small pay and display car park nearby."
• "Parking was not an issue at it was an evening wedding, there are 2 car parks (private and public) and the roads were all free to park on in the evening."
• "Parking at rear with an overflow car park."
• "Plenty of parking for the guests we had at the back."

Cons:

• "Parking around the venue can be a concern during the day but in the evenings there is enough yellow line parking."
• "Very poor parking and the parking attendants were not helpful at all."
• "There is just nowhere to park because Car Park is too small."
• "Had soo much trouble parking its ridiculous!! Cars literally everywhere on every surrounding road... and their car park is so smallll."
• "Parking was a nightmare too."
• "Nowhere to park as the car park is also too small."
• "The only issue is parking, well the lack of it."

Venue Quality

Pros:

• "I had my wedding reception at Mayfair Venue and since then I've organised two other events at the venue."
• "Bride room available decent size."
• "The new carpets are amazing, love the entrance, the lighting throughout, adequate toilet facilities."
• "The toilets were kept clean and tidy throughout the event."
• "The hall is spacious and accommodated our guests without any problem. The reception hall was very tidy including the kitchen area and toilets as well."
• "The venue was clean and free of dust."
• "The Hall is very well decorated."

Cons:

• "Then inside not much decoration. Place needs to be fixed up."
• "Decoration is pretty lacklustre though, very basic."
• "Average looking interior. Nothing glamorous or remotely special, considering the cost of venue hire."
• "Bad decoration style."
• "No good toilet facilities, dirty tablecloths and dodgy chairs."
• "Disgusting kitchens and toilets."
• "The venue is not too bad but the facilities for outside caterers are none existing."