Bennys Diner Long Sutton Limited Reviews Summary

Food Quality

Pros:

• "The chefs are skilled and create great food."
• "Loved the authentic diner decor with very good American style food."
• "Excellent quality porkbelly, cooked perfectly."
• "Food was tasty and cooked to perfection."
• "The food options are plentiful and the food tasted amazing."
• "Best scrambled eggs I've eaten in a restaurant."
• "The Homemade Seafood Chowder wouldn’t disgrace a 5* restaurant and is better than what you get in San Francisco!"

Cons:

• "Not worth the prices...... Would never recommend."
• "Food under standard... Staff look dizzy."
• "Very bad experience today... The burger without bread on the top."
• "Arrived with the nachos all burnt around the edges and the topping was extremely dry."
• "Food was horrid, toast came out late and it was just warm bread smothered in cheap butter, egg shells in my scrambled egg, partners fried egg was grey!"
• "Pretty poor quality food, nothing like a real American diner or even the others in this country."
• "The only let down was the sausages were tasteless and deep fried."

Service

Pros:

• "The staff were super friendly and really helpful."
• "Really friendly staff, great food served in very generous portions."
• "Service first class and very friendly."
• "The staff are great very helpful and cheerful."
• "The staff were absolutely fantastic and really welcoming, friendly and chatty."
• "Staff couldn't have been more helpful and friendly."
• "Staff extremely polite and helpful with smiles on their faces."

Cons:

• "The service was surprisingly slow, 40 minutes."
• "The lady that served us was very busy as it seemed the younger ladies had left her to do everything by herself."
• "After 30 minutes of waiting received one pizza instead of 2."
• "She spoke to my grandson like he was an idiot and slung his ice cream on the table raising her voice when he struggled to decide if he wanted pees or beans."
• "The whole experience was let down by one staff member."
• "However, half our party went to the toilet before we left and felt as though the party was being badmouthed as we left."
• "Got seated but after 20 minutes no one had even taken our drinks order never mind food."

Value for Money

Pros:

• "good value for money cos the portions are huge."
• "The prices are very good for the quality of service and the standard of food that you get."
• "Food is terrific and very reasonably priced."
• "Great food at very reasonable prices!"
• "huuuuuge portions at a very good price."
• "Very good value for money, with a surprising range of different dishes."
• "Big portions of good quality food and fairly priced."

Cons:

• "price is far too expensive!!!"
• "Just over priced for what it is just shy of £10 pound for a breakfast with Tom's being an added extra."
• "Very pricey, and the farm lodge up the road do a better breakfast a lot cheaper."
• "The only criticism is I thought it was a bit expensive for a road side diner."
• "For what it is it is overpriced."
• "Menu isn’t correct, ordered a Big Bennys Breakfast. Menu says you get potato wedges but was told they don’t do them anymore and haven’t for a long time."
• "Ribs cold. Hardly any meat on it chips tasted re cooked and was cold."

Ambiance and Decor

Pros:

• "Loved the atmosphere, whenever I’m passing by I will be returning 🙂"
• "Decor is 50s Americana diner, really gives off a family friendly vibe, almost could be a roadside diner off route 66."
• "They capture the feel of an American diner superbly!"
• "The setting is in keeping with a diner theme."
• "Great little venue with a lot of charm."
• "we loved the American Diner theme!"
• "Seating and theme was superb! Classy American diner whilst serving good quality and value."

Cons:

• "if you want to experience an 'authentic American diner menu' this IS NOT the place to stop at."
• "nothing like a real American diner or even the others in this country."
• "Kind of a weird place. I think they're trying to be more like a restaurant than an American diner, which makes for a slightly odd ambience."
• "Bit shoddy outside and in and the main door not working, go around the back."
• "Also the Travelodge behind is clearly being used as housing and looks run down (thought it was derelict at first!) and unwelcoming."
• "The place itself is in need of a good refurbishment, quite grotty in the toilets."
• "Four stars for the cleaners used on wood topped tables have stripped the lacquer and leave them sticky."