McDonald's Reviews Summary

Ordering System

Pros:

• "Pretty good now, they got the digital screens you just order and go within a few minutes."
• "The service is amazing they are fast and ensure everyone gets served and not kept waiting."
• "Service was with a smile."
• "The staff at this Mc Donald's are very polite and also have a very fast production."
• "It's a comfortable store and well spaced out."
• "The food and overall service is quite good, particularly during the day."
• "Friendly staff and they are very helpful."

Cons:

• "Always check your orders on counter I ordered chicken mayo extra 2 cheese was only one and double cheeseburger extra cheese it was normal double cheeseburger..."
• "The service is poor and the staff are rude this McDonald's have a new type ordering system."
• "When you order you get delivery drivers pushing past you to get to the counter."
• "Terrible experience. Ordered on the McDonald's App and selected bring to table."
• "I ordered 3 mcflurries and they all came half full."
• "Dirty, smell is bad on the table. Ordered via the app for table service but foods never came."
• "Very Poor service, ordered on the App to our table, then saw according to the app our food had been collected."

Staff and Service

Pros:

• "One of my favourite branches! The place itself is rather small and dated but that doesn't bother me since the staff is friendly and well organised there."
• "5 stars for Harry. Hands down the best McDonalds employee who deserves a promotion or at least a hefty pay rise."
• "The best place to go as cheape and lovely staff easy to talk with and proper service."
• "I like the good relation among the staff Angela is a wonderful girl who can manage properly the store and can make the place great."
• "I am always treated well at this establishment, I come every evening and the workers are amazing."
• "The staff are attentive, friendly, punctual, well mannered, professional, understanding and respectful."
• "Appreciate the smile given everyone is busy trying to ensure all the customers who come in are happy and satisfied with the food."

Cons:

• "The service is poor and the staff are rude this McDonald's have a new type ordering system."
• "I was rudely spoken to by one of the cleaners for sitting at a single table, eating my food."
• "Called up to speak to a manager and the woman who answered the phone was extremely rude and offered no condolences."
• "Staff are rude and stand around gossiping, when there is food ready to be given to customers."
• "Worse place to get food it is too long to wait for customer no respect towards the customer from the staff."
• "The staff there needs proper training on how to be more nice and professional, they are so rude."
• "Staff are not very customer friendly."

Food Quality

Pros:

• "McDonald's, are great for when you're really hungry. Their chicken sandwich is good and fillet fish burgers."
• "My grandchildren having the time of their life without putting a hole in my pocket."
• "The food at the place seems to be fresh."
• "Their pancakes are tasteful and well done."
• "Food was fresh and as good as it gets, and service was really fast too."
• "My food was hot, tasty, mouthwatering, fresh, delicious, great fish burger and good apple pie."
• "The food and drink cost £7.20 which is reasonable."