Thunderbird Fried Chicken - The O2 Reviews Summary

Food Quality and Taste

Pros:

• "Both Thunderbird Burger and Chicken Strips were amazingly tasty."
• "The meat was fresh, the spices and sauces were good, and the food was really well crafted."
• "The BBQ Solo Chicken fillet burger was amazing and the BBQ sauce with mayonnaise was very tasty."
• "The chicken strips were nice, crispy and fresh."

Cons:

• "Wings had a good spicy punch but did lack any other real flavors."
• "The meltdown fries were ok but again the same dip sauce used on fries which is a bit bland."
• "The Korean yuzu fried chicken just tasted really imbalanced - sharp and sort of flavorless."
• "The garlic butter wings were sickening and so oily with no taste of garlic."

Service and Staff

Pros:

• "Service is very fast and the staff is courteous."
• "Staff seemed friendly and would definitely revisit to try more."
• "The service was taken care of by Mr. Aravind Suresh which is very appreciative."
• "Service was great with helpful staff and the atmosphere was nice tidy and good."

Cons:

• "The staff all looked like they’d rather be elsewhere, especially the female who served us."
• "Front counter staff are so happy! NOT! Service is appalling, not a smile in sight."
• "A very average fried chicken place that costs more than usual. We got there midday and they were telling us how they already don’t have a few ingredients."
• "The staff were really nice to me, specially Fiza and Arvind. They took our orders calmly even though we were confused about what to choose from the menu."

Price and Value

Pros:

• "A great place to go if you want to get some great fried chicken quickly. Reasonably priced."
• "Very good value for money, the chicken burgers were very very good."
• "Great food and service. Ordered a 8 chipuffalo wings meal & 6 brown butter garlic parm wings solo."

Cons:

• "There are two minor reasons that I have dropped a star from the rating. Firstly, they are expensive. For 6 of us to eat, the bill came to around £80."
• "I understand being in the O2 they have to charge these kinds of prices, but it is still a lot in my opinion."
• "Secondly, I was disappointed that they ask you to pay additionally for the sauces."
• "Food is average at best but with high prices."