Thunderbird Fried Chicken Reviews Summary

Category: Chicken restaurant London

Address: 29 Villiers St, London, WC2N 6ND, United Kingdom

Rating: 4.5
based on 265 reviews.

Service and Staff

Pros:

  • "The server name is Ibrahim. He served me was the only staff that I interacted with during my visit. I found him to be warm, friendly and paid me focused attention whilst serving."
  • "The lady running the counter was super efficient and calm despite the busyness of the lunch hour."
  • "The staff is lovely and very friendly, definitely they are amazing."
  • "Awesome fabulous staff we're polite, courteous and spot on with cooking time when asked how long it would take."
  • "The staff are very nice. The food looks promising, but the batter is over cooked and tastes burnt."
  • "The staff including the supervisor were great at ensuring customers were looked after when one rude customer took an exceptional amount of time to order completely oblivious to the other customers in the shop."
  • "Staff were very friendly and helpful. Wings were really good."
  • "Ibrahim was extremely nice and helpful considering this was out first visit. He explained the various menu options giving us great insight."

Cons:

  • "And the staff where so incredibly rude and made me feel so unwelcome."
  • "Possibly the worst bit was the loos, the smell of damp, blue lights (like the ones used to prevent drug users from injecting), plus both were unisex toilets - was all rather disgusting."
  • "The music was so loud inside I put on my noise canceling headphones."
  • "I asked the person serving me how long it will take and he didn’t listen to me as I had a train to catch he insisted I just order and the place was barely filled."
  • "I ordered a Dynamite meal with a side of Chipuffalo wings. The flavours were amazing, especially the wings. The atmosphere was cool too. Ibrahim came over to make sure we had enjoyed our meal and was very pleasant Masha’Allah."
  • "Was quite tasty and looked good. However, took 20 mins to cook, they got my order wrong and overcharged me."
  • "No counter service, you have to order at the screen. Food came with dips missing and also the drink that I had ordered."
  • "The woman service proceeded to complain and argue with her colleagues- incredibly unprofessional."

Food Quality and Taste

Pros:

  • "Every bite of the burger is worth remembering. The burger was very tasty hot and fresh."
  • "The food was really really good, especially the fries with cheese."
  • "The fries were really good, very tasty indeed, the chicken strips were nice but not exceptional."
  • "The wings are good quality however the flavours were lacking."
  • "The chicken was really delicious and the presentation was really good💯"
  • "The chicken burger was excellent (5/5)."
  • "Highly recommended, one of the best buffalo chicken wings (chipuffalo sauce) I’ve ever tried."
  • "The chicken wings here are nothing short of amazing. They were perfectly crispy on the outside and tender on the inside."

Cons:

  • "The chicken inside of it was not piping hot and felt like it was made at least a few hours before serving."
  • "The seasoning was bland, the chicken dry, and the breading not even crispy."
  • "8.50 for a tiny and uncomfortable burger made of two chicken strips, some cabbage and two pickle pieces... And people rate this place 4.5??"
  • "The wings and strips were well done, good meat but the bbq sauce and awesome sauce were not so great."
  • "The fries (ones covered in American cheese) were not all that either."
  • "The chicken is cooked fresh for you... The chicken itself was in the main, tender & juicy, but unlike KFC or some other chicken outlets it really needed a sauce."
  • "The chicken wings were delicious, as was the vanilla milkshake. I did order strawberry but they didn't have it but I was very happy with vanilla in the end."
  • "The chicken strips were extremely small, considering the price paid."

Value for Money

Pros:

  • "It costs around 15£ per person with a dessert which is very reasonable for the taste."
  • "Overall I think it cost about £14 which isn’t bad really."
  • "The portions were generous, and the prices were reasonable for the quality of food you receive."
  • "We ordered the combo bucket and two milkshakes which were delicious! Good quality fried chicken and nicely breaded."
  • "My first time and it was indeed a great experience. The food was exceptional."
  • "The burger itself was well balanced and had a nice crunch to it, no soggy chicken here! Very simple chicken burger done well."
  • "Food was as good as the pictures look on the display. Service was quick, efficient and they didn’t hold back on the portion of chips or the sauce on my buffalo wings."
  • "The food was amazing - the chicken burger was just full enough so I could get my mouth around it and tasted awesome."

Cons:

  • "Not sure if this was a one off but I left feeling very disappointed after having spent over £18 on fried chicken."
  • "A complete waste of time and money. I popped in because it was almost empty (a bad sign I know) at around 3pm on a Tuesday."
  • "The guy at the till mixed the order and made both burgers thunderbun instead of one thunderbun and another meltdown burger."
  • "What knocks off a star is the price, for the quantity you get, it should in my opinion be cheaper.... But! We will go back..."
  • "It’s slow, small portions, overly greasy and expensive. Seating is limited and has mostly people waiting for food."
  • "No acknowledgement from staff, bland chicken burger and small amount of fries. Overall extremely disappointed."
  • "I spent nearly £20 together with a milkshake. Honestly, I couldn't return to here again it's just not worth the money."
  • "Regular chips on its own costs £3:45🥺😳😳yikes!!"

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