Address: 15 Walpole Rd, Gosport, PO12 1NQ, United Kingdom
Phone: +442392523641
Rating: 4.1
based on 121 reviews.
Customer Service
Pros:
"Staff always friendly and helpful."
"Excellent, cheerful and helpful staff."
"Friendly staff and service."
"The staff were brilliant and very forth coming with assistance when I needed it."
"Excellent service very friendly and knowledgeable staff."
"All the staff at this Gosport store are always very helpful and kind well done to you all."
"Big shout out to Bev Stevenson on letting our 3 year old son go behind the tills and scan the food, made his day, his little face was smiling for hours!"
Cons:
"Extremely rude staff (asian/African guy) working in butcher/fish monger section."
"Ridiculous treatment by a couple of members of miserable jobsworth staff today in-store."
"Horrible attitude of staff! Went in to get some milk and nappies for my child and had a push chair with a baby in asleep and a middle aged average height slightly overweight very light fake blonde hair blue eyes women on the tills who worked there gave me a horrible look."
"Rude staff, ruined my morning."
"The butchers have a chip on their shoulders here.they don't like helping.if you ask them for something they give you a dirty look and say isn't there something on the shelf you can have?"
"Rude old blonde short haired fat cashier who pushed my shopping violently at me! Ended up destroying my eggs and i couldnt pack in time because i had a newborn needing attention."
"Could not believe how rude, Arrogant and aggressive one check the operators was tonight!!!"
Store Layout & Stock
Pros:
"A great supermarket in the Gosport high street with plenty of parking, free too!"
"Great selection of garden plants at very low prices!"
"Well laid out store however in an energy saving attempt you now shop in the dark."
"Love the fresh food area, so much choice."
"Store located well and has good routes to and away from the store."
"Nice well-stocked supermarket with free parking."
"Store well laid out."
Cons:
"Morrisons Gosport. Worst managed store in the area. Blinds in the cafe section have been broken and stuck down for over a year now."
"The store is never well-stocked."
"Fruit and vegetable section has been re-vamped and now a no-go area for me."
"Customers were getting annoyed as only 2 of these 4 lanes had checkout operators, so there were long queues."
"It's always manic, never managed to go without being held up by folk having full blown conversations in the isle."
"Packs of Braeburn apples contain several apples with machinery damage."
"It's a small supermarket with tight isles, especially with those temporary display stands!"
Food Quality
Pros:
"Love Morrisons Bakery for their salt n pepper crusty bread from the in-store bakery."
"The food served in the cafe is always lovely and the staff are really friendly and patient even when they're rushed off their feet."
"Just attempted to eat a morrisons battered sweet and sour chicken with egg fried rice - binned it inedible -worse ready meal ever."
"ordered the Christmas food from them ..absolute shambles ..ordered in becoming of November to get ready in time ..1 hour wait and out of stock of items for Christmas..disgracefull service ..NEVER AGAIN"
"Sunday Breakfast was very mediocre, coffee not very hot...Worst of all every single window blind was down and no way of opening them as they were all broken and been so for sometime by the look of it."
"Had breakfast here this morning with my Mum - not impressed - bacon only just cooked, beans tasteless, mushrooms missing."
"Went in for supper to night ask for skinny chicken burger and sweet potato fries but this what my chicken came in not what written on menu."
"The quality of fruit has gone downhill."
"Soft fruit is also an issue."
Value for Money
Pros:
"Always surprised at how much shopping I get for low amount of money, free parking and lovely food and friendly helpful staff in the restaurant.. Gosport branch"
"A great supermarket with friendly and helpful staff, a great selection of fresh produce all well priced."
"Prices are competitive."
Cons:
"Prices gone way way up for some reason especially beef and coffee pods, half the price elsewhere at the moment."
"It can be quite expensive to shop in Morrisons so would only really 'pop' to Morrisons out of convenience."
"Expensive !! I hadn't been there for a while and was shocked to see how expensive the food was!"
"Why would customers pay £2.25 for a 2 L Cravendale milk when they can buy it for £2.00 at Iceland and £2.10 at Asda."
"Customers are drifting away now due to the high prices and no gift vouchers."
Cleanliness & Maintenance
Pros:
"Toilets were clean and tidy."
"Clean and tidy store."
Cons:
"As we walked in, the floor of the entrance looked like it needed a good clean."
"Toilets are pretty dirty, and the security guard seems more concerned about his white car than customers or the stock."
"The passport photo booth here does not take notes, and you have to fight your way through old people to find somebody who will change your £5 note into coins. Horrible."
"Not long after finishing breakfast my Mum was ill."
"Toilets need a refurbishment and the cafe is always understaffed. Seems to be a leak near the checkout that hasn't been fixed in months. Needs to improve!"
Additional Services
Pros:
"Morrisons like other supermarkets offers lots of services i.e. dry cleaning, rug doctor, well stocked chemist, cafe with wide selection of hot, cold food and drinks."
"Xmas order collection well organised and positioned."
"Convenient great location, near bus stop, free car park, blue badge holders parking available, wheelchair accessible entrance, disabled toilet available."
Cons:
"The only thing I would say needs improvement is the hot food counter at the back of the store as the food is sometimes below standard."
"Disappointed that having been given 14 days notice they failed to completely fulfill a placed order for a buffet lunch causing me to have to go to Sainsbury's to complete the meals."
"No staff came to assist so use the manned tills if you buy seeds."