"The staff are always helpful and friendly and there's a good range of all my favourite fruits, veg, cheeses, eggs and so on."
"I'd like to personally thank Paul on the vegetable section this afternoon around 1.45pm, as my son had a drink spillage and Paul dealt with it in such a professional and friendly manner."
"The staff at Morrisons were amazing! They offered their help and were very supportive."
"What a lovely set of staff work at Morrison’s. Always ready to help, find what you want."
Cons:
"The lady that came to serve us couldn't have been more put out and her attitude was awful."
"I felt like I was in the way of the staff who were just loitering in the aisles."
"Unfortunately this store is let down by an incredibly rude store manager, I think retail is the wrong career choice for somebody with zero people skills."
"Well stocked but could be cheaper compared to the discount supermarkets. Update, you lost a star because of the miserable staff member on the tills today."
"No baskets as you enter, told to go to customer services. Two people there just standing there, they said go to checkouts."
"Over zealous security stalked us around the shop and stopped us on the way out to check our receipts, all because of the way we looked."
"Decent store let down by a rude staff member going by the name of Tariq."
Store Layout and Accessibility
Pros:
"Parking isn't a problem either as it has its own dedicated car park."
"Whilst building upgrade work is being undertaken, plenty of staff available to ask where their products are now positioned."
"Free car park and a car wash."
"Store has good access and parent and child spaces are right in front of it."
"They have a huge free car parking. You are assured of getting parking place even on a busy time."
"Aisles are nice and wide- good if you use a wheelchair or have a pram with you."
"Very clean and plenty of staff and items being stocked given it was a weekend."
Cons:
"New Car park set up not customer friendly, badly planned."
"In-shop it is narrow isles after refurbishment."
"The Morrisons in Solihull was a bit run down from the last time I visited."
"Self service tills are awful. They struggle to detect an item going into your bag but knew when you took that item back out."
"It's amazing how they make the narrow aisles narrower by leaving crates of stock around the place."
"Congestion with 2 crowded checkouts and aisles blocked with stacking trolleys and merchandise."
"If you go early there are no queues."
Products and Pricing
Pros:
"What you'd expect from Morrisons everything you need good prices."
"Good deals on meat and beers in particular."
"Large range of produce, however there are lots of non-meal deal items in the meal deal section."
"Bought a 'magic bag' for £3.09. Contents are mixture of fruit and veg in good condition but out of date. Absolute bargain!! Very friendly staff at customer service."
"Went to Morrisons to see what Gluten Free range they had. Was very pleasantly surprised at the extensive range of products they had and the availability."
"Good choice of foods and good bakery selection."
"I was able to get things here that I couldn't find in my usual supermarket."
Cons:
"That said, the baked goods here are hot and miss!"
"Bakery and sandwich items are not great."
"Prices here are upsetting especially when you look at the profits Morrisons make."
"Lots of staples are missing from the shelves."
"Why do Morrisons consistently rip you off with their wines."
"All the products inside the 'magic bag' are expired, not yesterday but few days ago!"
"Fresh produce shelves should be replenished more often. Limited availability and very short best before dates."
Additional Services
Pros:
"Have coin trade in, rug doctors, food bin for pet charities, photo booth and more at the entrance."
"Morrisons on the Warwick Road in Solihull, has got to be the best run or managed Morrisons ever."
"My car broke down in Morrison's car park - the staff went above and beyond .. so helpful and considerate."
"Very good supermarket that has been in the town for many years."
"Have been shopping in Morrisons Solihull with my green Safeway box for 35 years and is still my favourite store, and also safe with distancing and additional security."
"A well presented superstore, not too big or too small, clean and organized and where you can find food and non-food items."
"Modern supermarket in Solihull with free car parking and a cafe."