Address: 89 Station Rd, London, E4 7BU, United Kingdom
Phone: +442085245566
Rating: 5.0
based on 201 reviews.
Response Time
Pros:
"Tony came out to her within 10 minutes."
"Tony responded the same day to my enquiry."
"Tony arrived and had us back inside within 15 minutes."
"Arrived within the hour."
"Tony got to me within the hour."
"Arrived dead on time."
"Arrived within 20 minutes to save the day."
"Tony came round within a couple of hours of original call."
"Tony came almost immediately on a Saturday afternoon."
"Within a few hours, a locksmith arrived at our property."
"Arrived in 10 minutes."
"Tony had arrived and managed to open my front door within 20minutes."
Cons:
"Went in to purchase some padlocks in the morning I was in dire need of. After waiting ten minutes and ringing the bell on the counter multiple times and no one turning up, I gave up and went elsewhere."
Professionalism and Expertise
Pros:
"He was friendly, calm and professional."
"Tony was reliable, tidy and the work was to a high standard."
"Tony is highly skilled, customer focused and professional."
"Tony capably fixed my door lock, arriving quickly and replacing the mechanism in place efficiently."
"They are very knowledgeable."
"Tony provided an exceptional service. He was professional, friendly and polite."
"Tony was prompt, attentive, professional and passionate about his work."
"He was knowledgeable, friendly and helpful in explaining what our options were about changing locks."
"Tony was able to provide key holding services for me and arrived on site exactly as agreed."
"Tony (Locksmith) from Unique Locksmiths was fantastic, he installed a new secure lock for me without charging me a fortune."
"Tony solved a problem with bifold doors which had been bothering me for weeks."
"Tony and gem are 2 amazing kind people. They are very knowledgeable honest and professional."
Cons:
"Seems a bit redundant having a store if no one actually works in it."
Customer Service
Pros:
"He explained what he was doing throughout the process so that my neighbour understood."
"He came quickly to fix an unusual issue with our lock, problem solved to a solution that was significantly more cost-effective than it could have been."
"Tony was very friendly, yet prompt, professional and sorted out my problems quickly and efficiently."
"Tony turned up in minutes, sussed the problems, applied some ingenuity, and promptly fixed our rather expensive bi-fold back door with no damage."
"Tony was so helpful, professional and efficient."
"Tony was great! Turned up when he said, really helpful with some great advice."
"Tony came to assess the work straight away. He then carried out all the work himself."
"Tony was there to help us in just 15 min and door were open in just few seconds:)"
Cons:
"No negative comments related to customer service were provided."
Value for Money
Pros:
"The cost was very reasonable for the service provided."
"He advised on work to be done and provided an itemized breakdown of costs."
"Problem solved to a solution that was significantly more cost-effective than it could have been."
"Very reasonable price and was such an efficient job."
"The price is more than fair."
"Very reasonable costs and a great personal service."
Cons:
"No negative comments related to value for money were provided."
Overall Satisfaction
Pros:
"I would not hesitate to recommend this company. They are 5 star all round."
"I highly recommend Unique Locksmiths Chingford you’re in safe hands with these guys."
"Would recommend."
"We are so happy with the terrific service and cannot recommend Unique Locksmiths enough!"
"Highly recommend."
"We'd happily recommend Tony to anyone."
"Very happy with the service I received and would definitely use again and recommend their services to friends and family."
"I will 100% use them again and recommend to anyone in need of a locksmith."
"I would highly recommend Unique Locksmiths Chingford and personally if I need a locksmith in the future these are the only guys I would use!"
Cons:
"No negative comments related to overall satisfaction were provided."