C&G Autos Slough - MOT & Service Centre Reviews Summary
Category: Auto repair shop
Address: 78-80 Church St, Chalvey, Slough SL1 2PE, United Kingdom
Phone: +441753518727
Rating: 4.8
based on 182 reviews.
Customer Service
Pros:
"Exceptional customer service from all staff I interacted with today."
"They kept me updated all the way in relation to additional works needed."
"Very responsive and helpful throughout."
"The staff were very pleasant and I received excellent and helpful advice regarding servicing."
"Chris, Dan, George and the whole team are always helpful. Great customer service."
"Communication was brilliant throughout the day over WhatsApp."
"The staff at C&G Autos were very friendly especially Chris who kept me updated every day on my car repairs."
Cons:
"Never got a response."
"The car was returned with dirty handmarks everywhere & the garage changed the price between when she was called to pick up the car and when she had to pick it up."
"Their response was that ‘it’s a coincidence those problems happened the same day as they worked on the car’, which I believe is very unlikely."
"Bad service, unprofessional."
"They were rude, argumentative and full of lies."
"They made her walk back to an ATM to withdraw the additional amount."
"Mix up on appointment times and what was to be done with the vehicle."
Quality of Work
Pros:
"Now my car has no more clunking noise and I drive knowing that my car is safe to drive long distances again."
"Both Chris and George are competent and trustworthy professionals in my opinion and they treat their customers with courtesy, honesty and fairness."
"Professional service. Honest and friendly. They go out of their way to help out their customers."
"They saved me a lot of money and completed the work required to a high standard."
"They did the job perfectly and were very honest with their feedback on the car."
"They have always conducted thorough and meticulous checks on my car during numerous MOT inspections."
"C&G have without fail been able to identify issues quickly, get the job done properly and communicate with me throughout the whole process."
Cons:
"At a previous garage I had suspension components wrongly installed and damaged."
"After fixing my car washer nozzle they didn't fixed nozzles panel after repair."
"When I collected my car and drove off, my car was making a rattling sound."
"The noise was still there, went back and was told it will go away with time which it didn’t."
"The Mechanic had made an error to which they had broke a part trying to get into the drive shaft and then refused to acknowledge their own wrongdoing."
"I had to pay for other diagnosis somewhere else to get it repaired."
"In this MOT centre it seems no one is qualified MOT tester just avoid avoid from this place."
Value for Money
Pros:
"Very professional, very honest and fair prices."
"Been using C&G Autos for years, always happy with the service and price."
"They are the most honest mechanics in Slough, they always tell you if something is not worth doing rather than rip you off."
"I would recommend getting your car done here as they offer many services and can always help out."
"Courteous, helpful, honest and reasonable they did my MOT and fixed an issue with my car promptly."
"They always provide an excellent service & I cannot recommend this Garage highly enough."
"Used C & G Autos for a service for the first time today, very impressed!... transparent good value pricing."
Cons:
"They bought parts and then charged us way more than what it actually cost."
"They charged 185£ for changing the front discs and pads."
"I been charged for the diagnosis (65 + VAT which is a lot comparing to others)."
"They also do not overcharge."
"Got a major service for almost 300 GBP."
"They might have a good technical service, what I can’t confirm so far, but they really seem not to care about customers."
"Long appointment dates plus comparatively higher rates and at the end low quality of work."