Address: Abenglen Industrial Estate, 14, Betam Rd, Hayes UB3 1SS, United Kingdom
Phone: +442036897854
Rating: 5.0
based on 175 reviews.
Quality of Workmanship
Pros:
"Ash does a fantastic job and is transparent with everything he does."
"Ash was thorough in his diagnosis and explained everything to me."
"He provides a high quality and prompt service at a great price."
"Ash was very quick in finding out what the issue was specifically."
"The guy was very helpful and friendly. Dropped my car in the afternoon and picked it up the next day."
"Ash diagnosed the issue called me to explain the problem and guided me through what was needed to solve the problem."
"Ash successfully diagnosed an issue that other garages couldn't with my 2007 Golf FSI 1.6."
Cons:
No negative comments were mentioned regarding the quality of workmanship.
Customer Service
Pros:
"Customer service is top notch. Everyone in my family uses him and I'd highly recommend his garage."
"He even takes the time to educate me about my car, customer service is top notch."
"Ash is reliable and incredibly knowledgeable."
"Very well looked after and definitely goes the extra mile to ensure your car is safe and sound."
"Great garage Great Staff. Ash is amazing! Ex VW employee so he knows his stuff."
"Ash is a very busy man and during my few hours there I saw enough private and trade customers pick up their vehicles."
Cons:
No negative comments were mentioned regarding customer service.
Transparency and Honesty
Pros:
"Ash does a fantastic job and is transparent with everything he does."
"What a really nice and honest guy Ash is."
"An honest garage with integrity - won't rip you off which is how I felt about the official garages/dealerships."
"He's also very helpful and full of advice."
"Ash is extremely transparent with the process, checks and also how the system itself works as a whole."
Cons:
No negative comments were mentioned regarding transparency and honesty.
Value for Money
Pros:
"He provides a high quality and prompt service at a great price."
"Great service, affordable prices, personal touch."
"Got the cambelt, water pump and alternator belt done on my Audi A6, all genuine parts. The guy was very helpful and friendly."
"He quoted me over £300 cheaper than Audi dealership."
Cons:
No negative comments were mentioned regarding value for money.
Problem-Solving Ability
Pros:
"Three other garages (including Audi main dealer) had tried and failed to fix it. Ash was thorough in his diagnosis and explained everything to me."
"Compared to other mechanics which will give you a list of potential issues. Ash was very quick in finding out what the issue was specifically."
"This was the third garage my car was taken to. But definitely the engineer in this garage was 100% accurate as detected immediately the mechanical problem."
"Ash successfully diagnosed an issue that other garages couldn't with my 2007 Golf FSI 1.6."
"Ash diagnosed the issue called me to explain the problem and guided me through what was needed to solve the problem."
Cons:
No negative comments were mentioned regarding problem-solving ability.