BJ's Bouncy Castles Hire Reviews Summary

Bouncy Castle Quality

Pros:

• "Probably the best bouncy castle I have seen - clean and v bouncy."
• "The boucy castle was SO clean not a mark or scratch on it."
• "The castle itself was excellent. Perfectly clean and in good condition."
• "The bouncy castle provided constant entertainment for them all."

Cons:

• No negative comments regarding the quality of the bouncy castles were mentioned.

Service and Staff

Pros:

• "They was good with communication, set up quickly and checked i was happy with everything before leaving."
• "The staff who delivered and collected were friendly and helpful."
• "The two men that dropped it off were so friendly and helpful."
• "The service we received was amazing they contacted us to let us know when they would be delivering and when they would be picking up."

Cons:

• No negative comments about the service and staff were provided.

Delivery and Setup

Pros:

• "Prompt delivery and set up and helpful information regarding safety."
• "The booking process was straightforward and the service on the day was seamless."
• "Really pleased with the service, hired a monster truck bounce and slide for a toddler’s birthday. The children loved it! This was promptly delivered and collected."
• "The guys who delivered and picked it up were really friendly and polite."

Cons:

• No negative comments about delivery and setup were mentioned.

Communication and Booking Process

Pros:

• "They were great with communication, set up quickly and checked I was happy with everything before leaving."
• "I had queries when making a booking online, but my questions were very quickly answered via email."
• "The website is easy to use and everything is really clear."
• "The booking process was so quick."

Cons:

• No negative comments regarding communication and booking process were found.

Theme and Variety

Pros:

• "So many bouncy castles to choose from. She loved the Barbie one!"
• "We hired the sonic bouncy castle for my sons party."
• "My daughter loved her Encanto mini bouncer this year which was a perfect size for our garden."
• "The variety of bouncy castles and other items is huge, being able to cater to anyone’s needs!"

Cons:

• No negative comments about the theme and variety of the bouncy castles were provided.