Pizza Express Reviews Summary

Service

Pros:

• "Our starters and drinks came very promptly and so did our pizzas."
• "He was lovely and created a very happy atmosphere."
• "The service was excellent 👌 The waiting staff are lovely."
• "Staff very helpful and welcoming. Always smiling and asking if everything is ok."
• "Very good and clean place. Service is good too."
• "The Manger was so welcoming and she sorted out our problem with the Ceaser Salad with so much care."
• "Friendly place and conveniently close to Stanmore Underground station, Thanks to Jana to looking after us so well on Sunday evening."

Cons:

• "We were waiting to be seated and people who arrived after us without a booking were seated before us."
• "The Manager had this very arrogant and rude tone with no service skills in his approach."
• "I’m one to give chances but this took the biscuit! I’ve been here a few times now and every visit has been disappointing. The service is extremely slow."
• "Very slow service and not very attentive."
• "Service wasn't great. They were very busy on a Wednesday night."
• "The service itself is appalling, staff walk around looking at the floor and treat you as if they are doing you a favor by serving you."
• "Were told our order will take time as they have one waitress working. Ridiculous."

Food Quality

Pros:

• "Chicken wings were lovely and the sauce with it."
• "Love the dough balls and margarita pizza from here. Very tasty and great value for money."
• "The food was excellent - the drinks were a bit pricey - but it was a very nice experience."
• "The food tasted great and we had a very pleasant evening!"
• "The food was also great and cooked to perfection."
• "The pizzas tasted lovely!!"
• "Food was very good, came on time and was delicious as always."

Cons:

• "The chef refused to make a vegan pasta."
• "The pizza sauce tasted too sweet too."
• "However, two of us chose a certain type of pizza and before ordering it we asked if it was hot, as we did not want it hot. We were assured that that pizza was mild. It was actually quite hot!"
• "Ordered a spaghetti bolognese - tasted like tomato puree school dinner."
• "Pizza and the salted caramel ice cream ordered didn't taste that good."
• "Even the dough balls were not that great."
• "The pizzas did not taste as good as it use to, tomoto base is bland."

Ambience & Location

Pros:

• "Car parking was nice and easy. Great choice of food and staff recommendations."
• "Restaurant has some parking at the back - although a little dark in that area behind the restaurant, but handy."
• "Location is on the high street but the restaurant isn't noisy from the traffic outside."
• "There’s a really nice ambience here that makes you feel very welcome."
• "Loved the atmosphere in here. A very family friendly restaurant."
• "There is a lot of space for family and nice sitting environment."
• "Went there for dinner to meet friends. The venue unlike other PE sites has a ambience about it and on entering we were shown to our table by the manager."