Morrisons Reviews Summary

Staff and Service

Pros:

• "Special hi five to the two mature blonde assistants in morrisons early this morning around 8am today my son just come from gymn n had anxiety panic attack n they were absolutely fantastic help to him."
• "Very helpful staff...always smiling...and willing to help."
• "Staff are friendly."
• "Friendly and helpful staff."
• "The staff at this store a fantastic, went in today to find a customer service counter suddenly appear at the entrance."
• "Staff are friendly and helpful."
• "Staff are friendly and very helpful and I love shopping there."

Cons:

• "Popped into the cafe today for a breakfast the poor staff were rushing about and have been for a couple of months now as they are understaffed."
• "It was not good I had to wait 25minutes to be served they need more staff on the tills."
• "Surly, rude, ignorant, discourteous senior staff."
• "Service slow, dirty tables, cutlery, menus need cleaning."
• "Staff are not helpful and so rude on many occasions but this was the last straw never going there again."
• "Cafeteria was understaffed waited 29 minutes for child's egg and toast."
• "Ridiculously slow checkout staff. No attempt to work faster when faced with ever increasing queues."

Store Layout and Stock

Pros:

• "This had everything we needed."
• "Large, modern, clean and well-stocked."
• "Nice big shop, has everything you could need."
• "Good size store with plenty of choice, good selection of brands and good selection of different items such as clothing, games, cds etc."
• "One of the larger stores in the Birmingham area. Ample car parking outside and beneath building."
• "The layout of the stores is generally user-friendly, and the staff is known for being friendly and helpful."
• "This is a well presented branch of Morrisons which is well stocked."

Cons:

• "Greek salad based on feta cheese had ZERO feta cheese bits in entire container."
• "I have to be honest I am not that impressed this is a big store but it always seems to be low on stock."
• "Shocking! The number of out of stocks is ridiculous meaning I have to go to another supermarket to complete my weekly shop."
• "We used the Sheldon branch of Morrisons since when it 1st opened. We now don’t use it at all unless we are desperate."
• "Gone in here on 4 occasions early before the afternoon rush. Nothing is out and food that is out of date on the same day or beyond the date is left out for customers."
• "Not all shelves fully stocked either."
• "There was a few things that were either totally unavailable and shelves were empty."

Price and Value

Pros:

• "Great hot food counter as at all Morrisons and really value them for their baked goods."
• "Café is well priced and offers the usual fayre."
• "Morrisons is often praised for its competitive pricing and regular promotions, making it an attractive option for budget-conscious shoppers."
• "Always well stocked and excellent value."
• "Finding Yop yogurt drinks being sold at a measly 50p made me happy."
• "Meal was good the best ceaser salad good value for money."
• "Lovely salad bar. Honestly the best ever."

Cons:

• "Omg the prices in morrisons are ridiculous."
• "Last week Super noodles were £1 a pack, this week they are £1.15 but with a 3 packs for £3 offer."
• "Morrisons is also getting expensive and the stock is increasingly absent from the shelves and what use to be stocked isn't any longer."
• "Last week morrisons decided to put there price of Sterling tabocco up, from £ 12,65 to a whopping £ 16, 69 p."
• "Breakfast was naff dry and tasteless, No fried bread, No Black pudding on the Full Breakfast waited 25 minutes when there’s only 4 other customers."
• "The cafe served a small fish and chips where the fish was the size of a big fishfinger and most of it was batter- atrocious."
• "They are over priced on a lot of things in my opinion."

Facilities and Accessibility

Pros:

• "There is under store parking as well as a large outdoor car park."
• "This store also has a huge inside and outside the car park facility."
• "Parking is always available on site."
• "Easy access to the supermarket upstairs with the travellator."
• "Great store handy parking great disabled access with friendly staff 👌"
• "Plenty of additional facilities inside, including rest rooms, cafe, dry cleaning, photo booth, Coinstar machine, and more."
• "Plenty of car parking spaces even for a Saturday afternoon."

Cons:

• "The A45 is usually busy so a 'quick detour' to pick up essentials en route home, never is!"
• "It's 10 to 6pm on a Friday. They have 2 main tills open with huge que of people waiting."
• "Busy when I visited. Only thing to note the walk to the customer toilets/disabled toilet was extremely cluttered with chairs and cages of shopping ready for delivery."
• "Car park really busy as b&m m&s shoppers pouring in to shop as well, makes main road outside a very busy place at peak times."
• "So sick of driving to Morrisons only to have to stand in a queue to use the lift (usually.only.one working) as the travelator is broken again!!"
• "COVID RISK. Why does the person directing people at the till not wear a face mask?"
• "Total disaster at the moment. With road works and no one controlling traffic it took over 40 minutes just to get out of the car park."