The Ethorpe Reviews Summary

Category: Pub Gerrards Cross

Address: 85 Packhorse Rd, Gerrards Cross, SL9 8HX, United Kingdom

Phone: +441753882039

Rating: 4.0
based on 142 reviews.

Accommodation

Pros:

  • "The double bed was comfortable."
  • "The bed was very comfortable and I was pleasantly surprised that my room was air conditioned."
  • "Our room was warm, welcoming and spotless, with comfy four poster."
  • "The room was clean and comfortable."
  • "Rooms were clean with lots of space for a family."
  • "The room we had was clean and had everything we needed."
  • "The hotel is under refurbishment, the room I stayed in was complete and done to a very high standard."

Cons:

  • "Absolute terrible place to stay will never go back the beds are uncomfy it's dirty there's cobwebs everywhere."
  • "Horrible hotel, don't even bother. Mould in the bathroom and windows."
  • "The room was tired and tatty, and the beds were probably the worst hotel beds we've ever slept on."
  • "The room had a very strong smell of wee, the carpet was not clean."
  • "The room was on the ground floor, bonus. Unfortunately there was damp and peeling wallpaper and mould in the bathroom."
  • "There was a lot of dust on top of the headboard, on the walls and in the bathroom."
  • "The cleanliness of the towels and bed sheet is not satisfactory."

Food & Drink

Pros:

  • "The food we have is consistently tasty with lots of choice."
  • "the food is always EXCCELLENT."
  • "Food was delicious."
  • "The beer, lager and spirits are good. The bar staff know the drinks."
  • "Breakfast lots of choice and reasonably priced."
  • "The food is good well cooked and nicely served. Portions are generous."
  • "The meal that was very satisfying very well cooked I would eat there again as the price of the meal was not overpriced for the quality of the meal."

Cons:

  • "Fish and chips was disappointing, not sure it was cod."
  • "I had a cooked English breakfast that took an age to arrive and tasted awful and ended up leaving 80%."
  • "Cooked breakfast was poor. Scrambled eggs solid, bacon tasty but overcooked, beans warmish not hot."
  • "Service was slow and food was luke warm at best."
  • "Food was mushy and substandard."
  • "the festive roast was rock hard, you could break your teeth on the potatoes."
  • "Came for Sunday lunch. Good price but the beef was tough and the frozen veg was very lacklustre."

Service

Pros:

  • "The staff were really nice."
  • "The receptionist was very helpful and kind, with a great personality."
  • "Lovely staff especially the cleaners and housekeeping lady."
  • "Had dinner on the 19/9/19 and was served by a lovely lady."
  • "Just been to the revamped Ethorpe fabulous experience, excellent service excellent food."
  • "Really friendly staff and great service."
  • "Staff in the restaurant were excellent especially Neil and his other helper who went out of there way to make our visit so enjoyable."

Cons:

  • "The line's always busy and no one would answer."
  • "Bar staff did not exist and a very long wait for starters and dinner to be served."
  • "The waitress and restaurant staff are appalling."
  • "Service is awful by very casual and indifferent waitresses who couldn't care less."
  • "The staff were not as attentive as we expected."
  • "Under-staffed, seen no more than 3 members of staff, and manager seems permanently unimpressed."
  • "Staff - especially the management is completely and utterly useless."

Ambience & Cleanliness

Pros:

  • "Ambience and atmosphere is warm and friendly."
  • "Visited Friday 4th March, lovely atmosphere, beautiful open fire, attentive staff."
  • "It's a very pleasant large pub. Clean, spacious, nicely and comfortably furnished and decorated."
  • "The outside garden looks amazing now."
  • "The Ethorpe pub/hotel/restaurant is now in our view leading the many eateries in Gerrards Cross for the eating experience, choice, value and customer service."

Cons:

  • "The place is really tired with pealing paint, metal window framed windows that don't fit well."
  • "it smells damp in there."
  • "Going to the Ethorpe today, I was appalled about the filthy tables we were sitting at."
  • "The toilets were a complete state with mess everywhere in the one men's cubicle and wet floors."
  • "The toilets are clean modern and well kept."

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