The Ethorpe Reviews Summary
Category: Pub Gerrards Cross
Accommodation
Pros:
"The double bed was comfortable."
"The bed was very comfortable and I was pleasantly surprised that my room was air conditioned."
"Our room was warm, welcoming and spotless, with comfy four poster."
"The room was clean and comfortable."
"Rooms were clean with lots of space for a family."
"The room we had was clean and had everything we needed."
"The hotel is under refurbishment, the room I stayed in was complete and done to a very high standard."
Cons:
"Absolute terrible place to stay will never go back the beds are uncomfy it's dirty there's cobwebs everywhere."
"Horrible hotel, don't even bother. Mould in the bathroom and windows."
"The room was tired and tatty, and the beds were probably the worst hotel beds we've ever slept on."
"The room had a very strong smell of wee, the carpet was not clean."
"The room was on the ground floor, bonus. Unfortunately there was damp and peeling wallpaper and mould in the bathroom."
"There was a lot of dust on top of the headboard, on the walls and in the bathroom."
"The cleanliness of the towels and bed sheet is not satisfactory."
Food & Drink
Pros:
"The food we have is consistently tasty with lots of choice."
"the food is always EXCCELLENT."
"Food was delicious."
"The beer, lager and spirits are good. The bar staff know the drinks."
"Breakfast lots of choice and reasonably priced."
"The food is good well cooked and nicely served. Portions are generous."
"The meal that was very satisfying very well cooked I would eat there again as the price of the meal was not overpriced for the quality of the meal."
Cons:
"Fish and chips was disappointing, not sure it was cod."
"I had a cooked English breakfast that took an age to arrive and tasted awful and ended up leaving 80%."
"Cooked breakfast was poor. Scrambled eggs solid, bacon tasty but overcooked, beans warmish not hot."
"Service was slow and food was luke warm at best."
"Food was mushy and substandard."
"the festive roast was rock hard, you could break your teeth on the potatoes."
"Came for Sunday lunch. Good price but the beef was tough and the frozen veg was very lacklustre."
Service
Pros:
"The staff were really nice."
"The receptionist was very helpful and kind, with a great personality."
"Lovely staff especially the cleaners and housekeeping lady."
"Had dinner on the 19/9/19 and was served by a lovely lady."
"Just been to the revamped Ethorpe fabulous experience, excellent service excellent food."
"Really friendly staff and great service."
"Staff in the restaurant were excellent especially Neil and his other helper who went out of there way to make our visit so enjoyable."
Cons:
"The line's always busy and no one would answer."
"Bar staff did not exist and a very long wait for starters and dinner to be served."
"The waitress and restaurant staff are appalling."
"Service is awful by very casual and indifferent waitresses who couldn't care less."
"The staff were not as attentive as we expected."
"Under-staffed, seen no more than 3 members of staff, and manager seems permanently unimpressed."
"Staff - especially the management is completely and utterly useless."
Ambience & Cleanliness
Pros:
"Ambience and atmosphere is warm and friendly."
"Visited Friday 4th March, lovely atmosphere, beautiful open fire, attentive staff."
"It's a very pleasant large pub. Clean, spacious, nicely and comfortably furnished and decorated."
"The outside garden looks amazing now."
"The Ethorpe pub/hotel/restaurant is now in our view leading the many eateries in Gerrards Cross for the eating experience, choice, value and customer service."
Cons:
"The place is really tired with pealing paint, metal window framed windows that don't fit well."
"it smells damp in there."
"Going to the Ethorpe today, I was appalled about the filthy tables we were sitting at."
"The toilets were a complete state with mess everywhere in the one men's cubicle and wet floors."
"The toilets are clean modern and well kept."
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