Address: 4 Royal College St, London, NW1 0TU, United Kingdom
Phone: +442073878134
Rating: 4.4
based on 134 reviews.
Staff and Service
Pros:
"So grateful to Nadine & her team."
"The staff always welcomed Emma as part of the family, treated her as such, and Emma was always in very good condition and happy when we picked her up."
"Everyone we came across was caring, you could tell you were treating Rosey with the same love you would give your own pet."
"The staff where all really lovely and are trying very hard to minimise the disruption caused by coved restrictions."
"Very kind staff, amazing at what they do."
"All of the staff are lovely and personable and I really appreciated how much they kept me in the loop."
"The folks here have always been so lovely and kind to me and my sons."
Cons:
"I'm writing this review after a few years when I had my tragic experience in there."
"Told me to bring him back if the condition deteriorated but when we called the next day there was no one around."
"A complete and utter shambles."
"I enquired about hormone injections/implants and the lady at the desk took my number... She didnt. Of course she didnt."
"They are a disaster- they didn't complete the necessary details in relation to a rabies jab for traveling abroad."
"The actual consultation care and expertise was shockingly poor."
"Blatant lack of regard and truthfulness."
Exotic Pets Care
Pros:
"The exotics team are amazing in their depth of knowledge on the species they treat, and are professional, very friendly and approachable."
"They even have a separate waiting area away from dogs and cats which is a bonus."
"Fantastic vets. Both of my buns are disabled, have very complex needs. and were therefore referred to the exotics team."
"Shakira was really friendly, thorough and knowledgeable. Really excellent service. Many, many thanks! ☺"
"They are so knowledgeable and have so much experience with rabbits."
"The exotics department are amazing with my rabbits and very patient with me as a very anxious owner."
"You won't find anywhere else with better care for uncommon pets such as ferrets as they have a whole exotics team."
Cons:
"The exotics waiting area is not protected like the one for cats."
"I regret taking my pet to this vet they started treatment without checking what is wrong with him now he’s dead as they have no experience with birds please save your animals take them to experience one and not take them there."
"The vet failed to spot some issues she had."
"Nearly killed my dog."
"I brought my dog at the Beaumont Sainsbury Animal Hospital they did not treat him properly and he consequently died."
"Preventative care in both dental pathology and gut health is not understood here."
"I called with an emergency about my reptile... and they refused to see me."
Cost and Pricing
Pros:
"Fantastic veterinary hospital, the prices and advice/healthcare offered are excellent."
"You will pay a fair price for treatment and any medicines."
"The service is brilliant, care and attention is excellent and you are always kept up to date with what's going on."
"Brilliant customer service, accurate diagnoses, fair price."
"The prices are very fair and we've never had an issue here."
"I was also very pleased with price - it was the cheapest consultation I have had with a vet in London, at £42."
"Pricing is very reasonable and they don't try and pressure you into unnecessary expensive things."
Cons:
"Unable to afford out of hours vet services elsewhere my poor cat had to suffer another day in pain."
"We were quoted £450 - £600 for a dental procedure for my cat, when we took him there they said oops sorry got the quote wrong its £1100.00!!!! Seriously!!! How can you 'misquote' that amount??"
"They are disgraceful and don't have set prices, they added on fees without informing you and are inconsistent."
"Had my dog speyed recently and everything was excellent, she has recovered 100%.. My only gripe was being told it would cost £215 to £258, however upon paying the bill I was charged £331."
"We brought our dog In for a check up, all was fine, no medication needed. So proceeded to check out and was stunned by the £175 consultation cost."
"The tablets prescribed by The Beaumont made her very sick and she had to be admitted with dehydration to be put on a drip - when I collected her the previous day’s estimate of £410 had rocketed to a £537 bill."
"Our first quote ended up around £1000 which we couldn’t afford. They didn’t offer another option until I asked if there might be a more basic, cheaper option."