Address: Southchurch Blvd, Southend-on-Sea, SS2 4XA, United Kingdom
Phone: +441702465790
Rating: 4.1
based on 158 reviews.
Service
Pros:
"Dropped into today for the first time - Friday Lunchtime - and was greeted by a 'table host', shown to a spotlessly clean table."
"They go above what's required to help you get what you need for a special occasion definitely recommend their buffet service."
"The service was very good and it was the perfect atmosphere to watch England win."
"The workers are very nice and polite to everyone in the and I would definitely recommend coming here."
"Staff did well serving, especially as there were two parties of 20 plus people eating."
"The staff are really chatty friendly & attentive."
"Staff were cheerful and helpful."
Cons:
"Poor service. Long wait times and food has arrived cold the last three times I've visited."
"Not a single member of waiting team came and asked if food was okay."
"The service is let down by the poor organisation of whom I believe to be the Manager."
"Stood at bar being ignored for 5 mins. Girl cleaning tables completely ignored us and barman didn't even acknowledge us."
"Service Terrible. Bar and tables full of dirty glasses and plates."
"They messed up our order and when asked the girl who did the order to sort it out she told me that she was sorry she made a mistake but I would have to pay for it again."
"The service was awful they made me the correct fish size by which time my wife and daughter had finished their meal..really bad experience."
Food Quality
Pros:
"Such good value and the food was perfectly cooked."
"Food was hot and freshly cooked."
"Food was delicious, hot, tasty and cooked to perfection."
"Food was great & staff friendly."
"Onion rings and chips were delicious."
"Christmas meal with work colleagues - food was good, festive burger was very enjoyable."
"The food was very good."
Cons:
"Food was nothing like described."
"Really really lowering their standard. Everytime I go there it's worse than the last."
"The XL Surf Turf and Cluck was cold."
"The burger was a little burnt and the chicken in the chicken burger was quite dry and there wasn't enough mayo in there to compensation for the dryness."
"Burger was not freshly cooked and was low grade, greasy meat."
"However, this weekend I decided to have the roast. Big disappointment... Pretty much everything was bland and quite obviously frozen rather than anywhere near fresh."
"Food was cold had to send my food back my partner and friends food was also cold."
Atmosphere & Cleanliness
Pros:
"Wanted to find a decent pub to watch the British Lions play rugby, we were all delighted to have come here, very good clientele, staff were all good at their job, food was excellent."
"The food is brilliant."
"The overall atmosphere was busy but relaxed and there is enough space between separate groups to feel comfortable."
"The seating area and bar were so clean and the covid rules were clear and visible and easy to follow."
"Great atmosphere, music, food and my daughter especially loves the teddy machine."
"Good atmosphere when the football's on & good background music when it's not."
"Nice pub and atmosphere."
Cons:
"So, where do i begin.... pre-booked a table and was seated next to a family with screaming children despite seating area being virtually empty."
"The cutlery was disgusting, the knife and fork hadn't been washed properly."
"Venue was dirty, table wasn't clean and silverware was used from the last table."
"Suspect my pint came from the bottom of the barrel, but it happens to someone every barrel, bit like Russian Roulette, and this was my turn."
"The building is pretty nice and there's always space available."
"Too much emphasis on the football so on match days the place is full of usually noisy football fans so best to avoid."
"Disgusting. If I could give it 0 stars I would. In the time that we sat there and had a meal not 1 but 3 ants were crawling across our table."