Zizzi - Telford Reviews Summary

Food Quality

Pros:

• "Both were very nice very tasty and filling good portion size."
• "First and foremost, as it is a restaurant, the food was excellent."
• "Helpful pleasant staff, good food and drink at reasonable prices."
• "The food was actually lovely and we really did enjoy what we ate."
• "The food quality and portion size were both good."
• "Absolutely delicious ❤️❤️ This is the second time I've ordered. 🦐 Yummy !!!"
• "Food was of excellent quality.. Family loved there food."

Cons:

• "The pizza had the wrong toppings on and the pasta was made wrong."
• "The calamari was a bit dry."
• "Garlic bread burnt, Lasagne, tasted bland."
• "Food arrived cold and pizza only had a tiny amount of topping in the middle."
• "Orderd the spaghetti bolognese might as well be called the spaghetti and no bolognese,Tasty but small portions and hardly any meat or bolognese."
• "The seafood rissotto I ordered was really bad."
• "The food was so bland. Tasteless and only just warm."

Service

Pros:

• "Our waitress was very friendly, polite and helpful."
• "Lady who looked after us was excellent."
• "The staff were brilliant and friendly."
• "Quality of food is good, service is good."
• "Service was very polite, smiley and generally very good."
• "Staff were fantastic! Food was excellent!"
• "Staff really friendly great service."

Cons:

• "Absolutly rubbish service!"
• "No stars at all Rubbish service had to put hand up to be serverd and asked if wanted drinks."
• "Drink order was forgotten so waited nearly half an hour for it."
• "The waitress was very unhelpful and made us feel like us just being there was an inconvenience."
• "Only slight negative was very slow service."
• "The service very slow, we went lunchtime, there were 6 other customers."
• "Service was poor,every time we wanted something we had to get up out our seat and find a waiter."

Atmosphere

Pros:

• "The general atmosphere of the restaurant was great, very relaxed whilst still remaining professional."
• "Despite that, the atmosphere was wonderful."
• "The atmosphere was quite relaxed and quiet although the restaurant was rather full."
• "The atmosphere there was friendly."
• "We enjoyed being back after so many months of lockdown. Always an enjoyable evening."
• "Had a good atmosphere but even better when there was music!"
• "I enjoy the atmosphere at this restaurant."

Cons:

• "Atmosphere was poor."
• "It's not great to sit in certain places when it is cold outside as there is a lack of a waiting area and it means the doors stay open and let the cold air in which is uncomfortable."
• "The vibe in this restaurant was just terrible they make you feel an inconvenience."
• "Service levels here are shocking."
• "Awful zizis I have ever been to!!"
• "Not impressed by being asked 'you don't have any allergies do you?' Or the huffy response to being asked for a takeaway box."
• "Ignored when we entered, waited over an hour for food."

Cleanliness

Pros:

• "The toilets were clean."

Cons:

• "The toilets were filthy and in need of a very deep clean in all bathrooms."
• "Oh and the toilets were dirty."