wagamama guildford high st Reviews Summary

Food Quality

Pros:

• "Food was overall good."
• "Korean beef buns very good and the Pad Thai chicken and prawn will try something different next time."
• "The food is consistently lovely no matter what I try."
• "Amazing food. Healthy food and drinks. Flavourful."
• "The food was nice and hot, served quickly and really tasty!"
• "The food was delectable, fresh and left me wanting more."
• "Food was great (if you like Wags! -we do!)"

Cons:

• "The foods are neither Japanese nor Korean nor Chinese nor Vietnamese nor Thai style."
• "The fish was bland and not cooked."
• "A poor effort on great authentic food. Sadly utterly tasteless."
• "For asian food lovers, the food is bland and way below expectation given the queue outside!!"
• "The worst is that the rice are not fully cooked at all."
• "Noodles dry, stuck together..."
• "Yaki soba was completely flavourless for £12 was just like eating plain noodles and 2 pieces of chicken."

Service

Pros:

• "The staff are also great and overall I couldn't fault the visit."
• "Service was friendly, polite and efficient."
• "The guy who served me and my 2 friends was very lovely and smiley."
• "Service was warm and friendly as always."
• "Staff were very friendly and attentive and service was very quick!"
• "Friendly staff and food came very quickly and was delicious!"
• "Service was friendly and very helpful."

Cons:

• "The ordering process was not the experience we were hoping for."
• "Service was slow and often parts of the order were forgotten."
• "Our waitress was useless. Zero interest from the moment of taking our order to getting our drinks or bringing our meals out together."
• "After 20 mins nobody had taken our order, all around us were people complaining."
• "The service while friendly, was incredibly slow (for both drinks and food)."
• "Service was disappointing. Miserable waitress made us feel bad for not being able to rattle off order as quickly as she could write it."
• "Service bad, took ages to order and staff uninterested."

Ambiance

Pros:

• "Great location."
• "Love the rustic tables where you can place your bags etc on the ledge underneath."
• "Cool tables and nice for a date."
• "Great Wagamama, the interior is very nice."
• "Interior is casual and cozy."
• "The atmosphere was casual and inviting."
• "This restaurant has outside seating and the doors along that side of the restaurant were open making for a really pleasant atmosphere in the restaurant."

Cons:

• "It's always busy so atmosphere can be quite noisy and you may have to queue for 5 to 10 minutes on average."
• "It is regularly crowded and even during quiet times, it very noisy and unpleasant."
• "The ceiling is oppressively low."
• "Although there are a few screens up the restaurant felt crowded."
• "Always a wait to get in, as very popular, and there's no option to book in advance."
• "The seats are either side of long tables and not individual so if it's busy you could right next to people you don't know."
• "Service was incredibly slow and despite not being a full room, was very noisy."

Value

Pros:

• "I was pleasantly surprised with how fast the food arrived."
• "Fast and friendly service."
• "You don't have to wait ages for your bill as you pay by scanning the code on your paper place mat."
• "Love that you can pay your bill with a QR code now, too."
• "Pay via QR code which speeds up the whole process."
• "The food was prepared quick, presented nicely and packed practically."
• "The food was very good though and average price."

Cons:

• "I find the price point a little high for the overall experience and quality of dining."
• "Prices are moderately high but is expected for the food quality."
• "£14.74 on vat, you must be joking... Ruddy con."
• "Per person for a starter and a main course cost over £21 a head."
• "Food is ok and desserts very good but overall, considering food is not cooked fresh (Can't be if you are served a chicken dish within 5 mins..) it's way too expensive."
• "I paid £3.60 for extra king prawns in the dish, more like £3.60 for three prawns."
• "Deserved 5 stars some years ago. Along with the cost cutting trend, they have changed the quantities of the meat and vegetables."