London's Mobile Tyre Fitting Reviews Summary

Response Time

Pros:

• "RAC quoted a 3 and a half hour ETA for their staff; when LMTF accepted the request/provided a quote they provided a 60 minute ETA and were here even quicker."
• "Within an hour of speaking to Ashley, my car tyre was fixed and repaired right outside my house at an excellent cost."
• "Ash was super helpful on the phone last night and Dan was out first thing this morning changing my tyre whilst I was at work completely hassle free."
• "I had to call last night at 9.20pm. Dan said he’d be there within the hour."
• "Driving to the airport for an early flight and popped a tyre on the m25. Tried our luck ringing around everywhere - Ash answered the phone from his bed and within 30 mins was with us at 4.30am."
• "Called up very last minute for two tyres to be changed on my car, and they were able to help quickly."
• "Called at 5:45am unexpected tyre bust, and they came in 45mins after waking up, picking up the tire and coming to find me in a remote area."

Cons:

• No negative comments regarding response time were found in the reviews.

Professionalism and Expertise

Pros:

• "Ash and his professional team recently helped us out with an issue with the replica jet aircraft model displayed at the Top Gun Maverick movie premier in Leicester Square."
• "Fast, efficient and knew what needed to be done and even had a brief chat about BMWs and the staff members E36 he owns."
• "The definition of “Can Do” people. Ash & his crew are total professionals who got the job done days ahead of all the other company’s tried to replace my Cayenne Turbo S E-Hybrid’s massive front tyre."
• "The service was very good indeed. I 'phoned in the morning and spoke to the very helpful Ash! He gave me a quote and at the appointed time, Damian turned up. He was quick, efficient and very friendly."
• "They arrived within the hour, had the wheel off within 2 minutes, immediately found the problem (a screw), and then repaired it."

Cons:

• "The guy took the locking key with him and never returned it. I even give him a tip and he didn't even bothered to call me back."

Customer Service

Pros:

• "We aren't from London so we were extremely worried about what we would do but the guy on the phone was lovely and reassured us that they'd get us on our way again."
• "Lady on the phone was brilliant and the guy who came over was like lightning quick and very nice as well."
• "Dan was polite, helpful and I felt safe as a woman on my own. Couldn’t recommend highly enough."
• "Great communication and service. Highly recommended and I’d use again."
• "Very friendly and professional service from initial phone call through to the fitting."
• "I was kept in the loop with updates about the fitter coming out etc, given the best price around locally, and the arrival time was super quick."

Cons:

• No negative comments regarding customer service were found in the reviews.

Pricing

Pros:

• "Within an hour of speaking to Ashley, my car tyre was fixed and repaired right outside my house at an excellent cost."
• "London’s Mobile Tyre Fitting provided a fantastic service... All for a very reasonable price with the exact same tyres already on the car."
• "Prices are unbeatable compare to any other mobile company!"
• "Very reasonable call-out charge."
• "The job was done to a high standard using the best equipment on the market money can buy."

Cons:

• No negative comments regarding pricing were found in the reviews.