Address: 123 Feltham Rd, Ashford, TW15 1AB, United Kingdom
Phone: +447770050057
Rating: 4.9
based on 145 reviews.
Customer Service
Pros:
"Zac, Jerone and Dan were all very polite, efficient and did a great quick professional job."
"Would 100% use again and recommend to anyone."
"The fitter was Darren Clarke and he was very polite and helpful."
"Dan was great from SBL, arrived and was straight on the job. Tyre was repaired in 15 minutes."
"Dan kept me updated when he would be arriving via text."
"Dan was very polite courteous and showed me why I had a flat tyre."
"Dan explained everything he was doing and it's great."
Cons:
"I had to call them, they took hours to come and lied constantly about the eta."
"The only issue was that they replaced one tyre for a ridiculous amount of money, the next day it was flat."
"It got to 4.30pm today and I called them asking if they were still coming and the man didn’t seem to know and told me he would call me back in 5 minutes with an update. He didn’t callback after 30 mins so I called him back and he didn’t answer."
"I made an online booking on Friday for Saturday PM. I tried to call them a couple of times on Saturday for an estimated arrival time but my calls were not answered."
"We were broken down with a shredded tyer but instead of using recovery we was recommended to use sbl tyres. He never showed up and blocked my number."
"Absolutely disgraceful service with a bad attitude from the main boss."
"Maybe they are racist who knows.? Avoid at all costs."
Pricing
Pros:
"The price was also way better than other services I'd looked at."
"The price paid was cheaper than I could find anywhere else."
"Very efficient service from time of calling and very reasonable cost."
"He got here quickly, charged me a wonderfully fair price."
"Great value for money."
"SBL Tyres were cheaper than any prices I could find online."
"Not only was the service impeccable, they were cheaper than the original quote I received from another company."
Cons:
"After few days both tyres started deflating without doing any damage to them as they both new tyres."
"I had my tyres replaced by Zak 25 days ago and was charged £240 for one tyre!"
"The only issue was that they replaced one tyre for a ridiculous amount of money, the next day it was flat."
"I would have given five stars but for the fact that when I sent the receipt to the insurance company they said they couldn't pay unless the car registration and my name were included on the receipt."
Efficiency
Pros:
"Within the hour Darren Clarke turns up and sorts out the problem in 15 minutes."
"AZ was having an extremely busy day, lots of customers, but still pushed through to make sure they get to me on time :)"
"Job was done immaculately and professional definitely recommend to others!!!"
"Quick, reliable and very good value for money."
"Dan was really quick and did a great job."
"Dan changed the tyres on my car at short notice, was quick and did a great job."
"Aaron arrived at the time he stated and was very polite, friendly and professional."
Cons:
"I had to call them, they took hours to come and lied constantly about the eta."
"It got to 4.30pm today and I called them asking if they were still coming and the man didn’t seem to know and told me he would call me back in 5 minutes with an update. He didn’t callback after 30 mins so I called him back and he didn’t answer."
"I made an online booking on Friday for Saturday PM. I tried to call them a couple of times on Saturday for an estimated arrival time but my calls were not answered."
"We were broken down with a shredded tyer but instead of using recovery we was recommended to use sbl tyres. He never showed up and blocked my number."
"I waited and wasted 2 days for them to come. Awful customer service."