SBL Mobile Tyres Reviews Summary

Category: Tire shop Ashford

Address: 123 Feltham Rd, Ashford, TW15 1AB, United Kingdom

Phone: +447770050057

Rating: 4.9
based on 145 reviews.

Customer Service

Pros:

  • "Zac, Jerone and Dan were all very polite, efficient and did a great quick professional job."
  • "Would 100% use again and recommend to anyone."
  • "The fitter was Darren Clarke and he was very polite and helpful."
  • "Dan was great from SBL, arrived and was straight on the job. Tyre was repaired in 15 minutes."
  • "Dan kept me updated when he would be arriving via text."
  • "Dan was very polite courteous and showed me why I had a flat tyre."
  • "Dan explained everything he was doing and it's great."

Cons:

  • "I had to call them, they took hours to come and lied constantly about the eta."
  • "The only issue was that they replaced one tyre for a ridiculous amount of money, the next day it was flat."
  • "It got to 4.30pm today and I called them asking if they were still coming and the man didn’t seem to know and told me he would call me back in 5 minutes with an update. He didn’t callback after 30 mins so I called him back and he didn’t answer."
  • "I made an online booking on Friday for Saturday PM. I tried to call them a couple of times on Saturday for an estimated arrival time but my calls were not answered."
  • "We were broken down with a shredded tyer but instead of using recovery we was recommended to use sbl tyres. He never showed up and blocked my number."
  • "Absolutely disgraceful service with a bad attitude from the main boss."
  • "Maybe they are racist who knows.? Avoid at all costs."

Pricing

Pros:

  • "The price was also way better than other services I'd looked at."
  • "The price paid was cheaper than I could find anywhere else."
  • "Very efficient service from time of calling and very reasonable cost."
  • "He got here quickly, charged me a wonderfully fair price."
  • "Great value for money."
  • "SBL Tyres were cheaper than any prices I could find online."
  • "Not only was the service impeccable, they were cheaper than the original quote I received from another company."

Cons:

  • "After few days both tyres started deflating without doing any damage to them as they both new tyres."
  • "I had my tyres replaced by Zak 25 days ago and was charged £240 for one tyre!"
  • "The only issue was that they replaced one tyre for a ridiculous amount of money, the next day it was flat."
  • "I would have given five stars but for the fact that when I sent the receipt to the insurance company they said they couldn't pay unless the car registration and my name were included on the receipt."

Efficiency

Pros:

  • "Within the hour Darren Clarke turns up and sorts out the problem in 15 minutes."
  • "AZ was having an extremely busy day, lots of customers, but still pushed through to make sure they get to me on time :)"
  • "Job was done immaculately and professional definitely recommend to others!!!"
  • "Quick, reliable and very good value for money."
  • "Dan was really quick and did a great job."
  • "Dan changed the tyres on my car at short notice, was quick and did a great job."
  • "Aaron arrived at the time he stated and was very polite, friendly and professional."

Cons:

  • "I had to call them, they took hours to come and lied constantly about the eta."
  • "It got to 4.30pm today and I called them asking if they were still coming and the man didn’t seem to know and told me he would call me back in 5 minutes with an update. He didn’t callback after 30 mins so I called him back and he didn’t answer."
  • "I made an online booking on Friday for Saturday PM. I tried to call them a couple of times on Saturday for an estimated arrival time but my calls were not answered."
  • "We were broken down with a shredded tyer but instead of using recovery we was recommended to use sbl tyres. He never showed up and blocked my number."
  • "I waited and wasted 2 days for them to come. Awful customer service."

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