Dental & Medical Clinic in Barking Reviews Summary

Team Professionalism and Care

Pros:

• "The doctors really listen, take time, take every possibility into account."
• "Dr. Christina, her professionalism and care were truly exceptional."
• "I want to say a big thank you to the gastroenterologist who treated me and my husband with great attention."
• "Doctor Victorya ENT is a very good doctor practitioner and I recommend her services to anyone."
• "Dr. Gedis was very kind to me and the asistenta as well."
• "Dr. Jurate and the nurse Petya were amazing, very kind and professional."

Cons:

• "Very much unprofessional dentist and rude not doing her job to the clients desire."

Staff Behavior and Communication

Pros:

• "All staff are very kind and helpful."
• "A big thank for ladies from reception, they all were very kind, polite, helped me with translation."
• "The doctors that worked with me (Petya and Dr. Antanas) were very caring."
• "The receptionist met me with a beautiful smile."

Cons:

• "The receptionists are very rude."
• "Is really hard for them to communicate or to smile."
• "Rude receptionist (blonde hair) answering nervously, instead of greeting customers."

Efficiency and Organization

Pros:

• "First, I arrived there earlier than my appointment and they accepted me kindly."
• "Had a great experience at this clinic."

Cons:

• "They book appointments but you don’t get near to that time at least!!!"
• "I am very disappointed with the clinic services, and with the unprofessional staff."

Pediatric Care

Pros:

• "First I went with my daughter, she was 2 months old only, and a pediatric doctor helped us and in couple of days she was very good."
• "We really appreciate paediatrician Dr. Gintaute Cukanoviene in London, she is professional."

Cons:

• "The nurse tried 2 times but her hands were shaking and couldn't do it saying that my daughter moved."

Administrative and Procedure Issues

Pros:

• "All the best and God give you everything, what do you want!"

Cons:

• "No terms and conditions are being explained before making a payment, neither refund policy, neither complaint procedure as it is required by law."
• "I called for an appointment for an ultrasound, saying I was pregnant, the nurse or receptionist did not specify that ultrasounds are done up to 12 weeks in that clinic."

Overall Experience and Satisfaction

Pros:

• "Thank you very much for everything!"
• "My highest recommendations!"
• "You are the best. I will come back every time when I will have a health problem."
• "Thank you that you are there for us."

Cons:

• "NEVER EVER GO BACK! Please AVOID!!!"
• "Would not recommend at All. Waste of Money 💰."
• "Avoid this 'clinic'. So much carelessness."
• "Not recommending anyone coming here for any issues about hair."

Dental Services

Pros:

• "Dr.Iulia dentist. The doctor was very polite and nice with me."
• "Dr.Iulia -dentist.Very professional doctor, very quick and painless."

Cons:

• "Had many problems with Normal NHS doctors they couldn’t found out what was wrong with me."

Financial and Pricing Issues

Pros:

• "The price is not important when you think about your health."

Cons:

• "Calling this clinic, I explained the situation that I have a ceramic-metal crown and the price given by phone was from 400 pounds. In the clinic, the price suddenly jumped to 600-650 pounds."
• "The prices are too high for the service provided."
• "Clinic is very expensive and for everything you have to pay separately, even if you come for the same problem."

Hygiene and Clinic Conditions

Pros:

• "The clinic is very clean and the staff are taking care of the hygiene."

Cons:

• "I had a haircut and the scissors were dirty."
• "The place doesn't look too professional."

Emergency Services

Pros:

• "For emergency services, they are quick to respond and help out."

Cons:

• "When I needed urgent help, no one was there to even answer the phone."