Tim Hortons - Bermuda Park Reviews Summary

Food Quality

Pros:

• "The chicken is fresh and tasty." - Tim Hortons fan
• "The cheeseburger had what seemed like a 'smashed pattie'." - Recommended by friends
• "The chicken tenders were ok." - Comparison with McDonald's

Cons:

• "The burger was dry, hard to eat." - First-time visitor
• "Burgers were the cheap nasty ones you get from burger vans." - Disappointed customer
• "Hash brown in the chicken stack was so dry and hard, I had to remove it." - Inconsistent food quality

Service Experience

Pros:

• "Service was very good, place was nice and clean." - Customer praising service
• "Friendly staff, great service and food was warm and delicious!" - Positive experience
• "Staff are friendly and place is kept pretty clean." - Positive staff interaction

Cons:

• "Service can be painfully slow sometimes, even during quiet times." - Customer frustration
• "The staff there are always rude and in a bad mood." - Negative staff interaction
• "Awful customer service... staff are terrible at speaking to customers." - Negative service experience

Price and Value

Pros:

• "Cheap and tasty breakfast meal deals at £3.49 each." - Value for money
• "The price range is very reasonable." - Satisfied with pricing
• "This is really value for money." - Positive pricing feedback

Cons:

• "For the price we expected a lot more." - Disappointed with value
• "Food was average and not very hot; the donuts... tasted like they were a week old." - Poor value for price
• "The Price is quite high which makes it a very rare visit." - Price considered high

Cleanliness and Ambience

Pros:

• "Cleanliness was top and service fantastic." - Positive cleanliness feedback
• "Place was really clean as well." - Clean environment
• "Tim Hortons is such a welcome and needed addition... Lovely seating, decor and atmosphere." - Appreciation for ambience

Cons:

• "Toilets were dirty, one open and dirty." - Poor restroom cleanliness
• "Tables needing to be wiped down, missing cutlery, limited stirrers." - Neglected cleanliness
• "Sat down with food and the tables were filthy!" - Unpleasant dining experience

Menu and Variety

Pros:

• "The options for vegetarians was fantastic." - Positive vegetarian options
• "Great selection of drinks and donuts." - Variety appreciated
• "Lots of variety on the menu, almost spoilt for choice!" - Satisfied with menu options

Cons:

• "They don't have everything on the web menu, so you have to have whatever is left." - Limited menu availability
• "Burger doesn't have bacon in it." - Menu item discrepancy
• "The burger was dry, hard to eat." - Menu item disappointment