Moose Kitchen Reviews Summary

Food Quality and Taste

Pros:

• "Both times we have been wowed by the food."
• "The food was not only tasty but very generous in size!"
• "A mighty meal! Great tasting food, lovely incredibly warm team!"
• "The portions were massive and so tasty."
• "The buffalo chicken wings were the best wings I had ever eaten and I don't even like wings."
• "The food and the atmosphere was a delight."
• "Amazing home cooked food, very tasty."
• "The roast beef dip was so flavourful and so tender, the dripping were so good."

Cons:

• "I would say the gravy was seemed very very salty but not enough to stop me enjoying everything!"
• "The poutine gravy was too salty for me."
• "The chicken burger was more coating than chicken, there was very little seasoning/flavour."
• "The signature burger had 11 small bones, I had to keep spitting and left them on the plate."
• "The front of house was lovely and the vibe of the restaurant was great. We were a bit disappointed with the food."
• "Poor quality food and absurdly high prices. Vegan Nachos were a congealed mass."
• "The portion sizes are big but the Philly cheese steak was something from a burger van."
• "Had a burger that was tall and thin, dry, no real flavour."

Service and Staff

Pros:

• "Likewise both times we have been the service has been super warm and friendly."
• "Nothing could be too much trouble for us, the staff made sure we were well looked after."
• "We had an amazing time, the staff are SO friendly 10/10 service!"
• "The two lovely ladies who run moose kitchen went above and beyond to accommodate me."
• "Staff were more than happy to stop and have a chat all whilst making sure you had everything you needed."
• "Staff are fun and friendly, food was delicious."
• "Very cool restaurant located at the end of Charminster behind a bus stop, so very easy to miss but it is a hidden gem."
• "The service we received was excellent and the atmosphere was right up our street!"

Cons:

• "There were only two tables when I arrived but food still took 30 minutes to come out, may have been short staffed in the kitchen."
• "The front of house was lovely and the vibe of the restaurant was great. We were a bit disappointed with the food."
• "Only 2 choices of beer and the bottle of wine we ordered came with a £10 mark up from Tesco's a couple of doors down."
• "3 stars is a realistic rating, the service was great, but understaffed at times, a weak selection of drinks."

Ambiance and Decor

Pros:

• "The decor is cool, and I love the rock music they play there too."
• "Thoughtful decor and music to accompany the brilliant selection of meals."
• "Awesome find! Driving to Bournemouth discovered this place."
• "Great decor and vibe, Kay was so attentive and friendly, made us very welcome."
• "Sat in the conservatory section with the bifold doors which was lovely in the heat!"
• "Easily top of the list in Charminster, which is no small achievement. The restaurant has a very welcoming and rustic feel."
• "Great food, nice atmosphere, lovely people."
• "Amazing! Food was so so good and really good value for money."

Cons:

• "Decor felt like I was in Frankie and Bennies, certainly not Canada."
• "The Good the Bad and the Salty. The Décor was average clean environment."
• "Had lunch here today before delivering our daughter to BU. After the reviews and living in Vancouver for a year, had high hopes for this place."
• "Writing this as I'm still sat in the restaurant waiting for desert as the main was too good."

Price and Value

Pros:

• "For our budget we consider it as a special treat to go to, and I really think you get your moneys worth in portion sizes, quality of food and excellent service."
• "The price is probably 'mid-range', more than you would pay at chains but this is clearly a wonderful independent restaurant run with passion and care."
• "Value for money- 100%."
• "Good food and large portions so you may not need a starter."
• "We pre-booked, which is a must as it is very popular, and had a lovely meal. The food was outstanding."
• "Just fantastic food, very hot when it arrives which you rarely get and as tasty as, chowder soup my partner thought was the best he’d ever tasted."
• "The food is very filling, tasty, and to top it off excellent value too."
• "The food is out of this world and definitely prepared and cooked with love."

Cons:

• "Atmosphere was nice but the reason for only giving it 3 stars was just that the price is so steep for a burger."
• "Had a burger that was tall and thin, dry, no real flavour. Count the amount of chips on two hands. Waaay overpriced."
• "To be honest, the food is really nice! The decoration is a good theme, but just needs more. Although, im knocking a star off just because it is very overpriced."
• "Came with a few friends this evening, food was okay but fairly overpriced in comparison to other very similar restaurants."