Moto Trowell M1 Southbound Reviews Summary

Cleanliness

Pros:

• "Lovely clean services with a good variety of food/shops."
• "It was clean, especially in the toilets..."
• "Everywhere was clean and tidy."
• "The restroom as well was impeccably clean, and that was the most important bit, I think!"
• "Toilets were nice and clean, as was the rest of the service station."
• "As it was very early in the morning there were hardly anyone about so it was to the toilet and out but I noted that it was immaculately clean and was worth another visit when it was a bit busier and more places open."
• "Toilets very clean."

Cons:

• "The cleaner doesn't use gloves to clean toilets."
• "Visited at 22:50. W.H.Smith not serving Burger King closed. Health Hazard as although Burger King closed tables had food debris uncleared dirty tables."
• "Toilets were terrible, the smell was drafting out by the Burger King."
• "It didn't seem very clean, the bins were overfilled, food left on tables and there wasn't much cleaning."
• "The toilets smelled a bit grim."
• "The ladies toilets are filthy and and in need of updating."
• "Filthy disgusting services. There are all flies around the Costa coffee, the seating area all filthy. Noone seems to be cleaning the tables, the toilets absolutely filthy and disgusting. Not fit for purpose."

Facilities

Pros:

• "They have a prayer room behind the BP Petrol station southside, when you get off at the M1 service station."
• "This is the 1st service station I've been to and it has a shower, I personally didn't use it, but it's a nice thing to have if you have been traveling all day and need to freshen up, it was very clean ❤️."
• "Three resident cats were a welcome addition to my brief stop here."
• "The facilities are very good, clean toilet's."
• "It's a nice compact services with a good choice of food outlets including marks and Spencer."
• "Good services. All the usual food and drink outlets with very good costas."
• "The service station is very good with Smith's and M&S, Clean toilets, Coaster Graggs and others."

Cons:

• "Services where very packed when we arrived. The car park is very badly designed so the flow of traffic was awful."
• "Yard for HGv always full...no place for even a 45min break on nights."
• "24hr Greggs closed."
• "Not enough electric vehicle charging points, there's only 1 CCS and 1 for the older cars such as the Nissan leaf which isn't anywhere near adequate."
• "Unfortunately some food shops just closing around 6 pm despite food still in the trays."
• "They do not tell you there is a long walk to the toilets situated right at the back of the shops."
• "Struggled to find adequate parking for touring caravan."

Staff and Service

Pros:

• "Friendly staff, clean toilets and not too busy."
• "Staff were friendly and polite."
• "All staff were very welcoming and helpful."
• "The young man who served up was polite, helpful and friendly, he was such a pleasant surprise, made our stop most enjoyable."
• "The staff in the m&s we're very nice and all other stores I went to had good staff!"
• "The staff were polite and didn't come across as mardy like they do at most services."
• "Staff friendly-ness and professionalism always makes up for that additional expense."