Welcome Break Membury Westbound Services M4 Reviews Summary

Parking and Accessibility

Pros:

• "Plenty of parking. Disability friendly and child friendly."
• "Has ample car parking and two CHAdeMo or CCS chargers and 8 Tesla chargers."
• "The day was fine, parking was easy and the facilities were good."
• "Parking 🅿️ is in good supply."
• "Parking was easy."
• "Lots of parking spaces."
• "There a lot of parking spaces available and it is not busy. Parking is free for 2 hours."
• "Plentiful parking, free WiFi, clean restrooms and several shops to choose from."

Cons:

• "Car park is a bit pot holey and has a level of gloom that Eeyore would be proud of."
• "Seeing the millions of pounds they must make from charging motorists over the odds prices, one might have thought they could fill in the pot holes."
• "The car park is an absolute mess. The spaces are too narrow, the pedestrian walkways are falling to pieces."

Food and Beverage Options

Pros:

• "Lots of food choices including for vegetarians, hot and cold."
• "Impressed with breakfast buffet and cleanliness."
• "The service area offers a variety of amenities, including a range of food options."
• "Starbucks was our stop off! Really good selection to offer."
• "Enjoy stopping at these services when travelling from the South West for weekends in London."
• "Prefer the mix of food franchises here compared to other services."
• "Always amazing. I usually use this servies when going to London or anywhere on the m4 corridor."
• "Great stop on our travel had great food places got kfc and burger King."

Cons:

• "When you look at the price of a sandwich like egg or cheese and they charge over £3."
• "Fuel prices, what can you say, except a total RIP OFF, around 30p per litre more than local fuel stations."
• "Very expensive as most service stations are."
• "Like all service stations…. everything is well overpriced."
• "Also shocking they charge you 50p extra for a SMALL pot of soy sauce."
• "NO FRESH FOOD, just fast food chains."
• "If such a thing exists, my favourite services. Nicely set out (including car park) clean and tidy."
• "Waste of time. Advertises that there's a subway here and there isn't."

Cleanliness and Maintenance

Pros:

• "The services were clean and tidy."
• "Was impressed with these services, there was a good range of food outlets and the services were clean and well run."
• "The toilets are large and have plenty of space."
• "The toilets here are clean and don't smell bad at all."
• "The toilets were very good. And it was necessary to stretch my legs."
• "Always amazing. I usually use this servies when going to London or anywhere on the m4 corridor."
• "Great services, so contrasting compared to the east bound side, always clean and a pleasant stop."
• "Toilets were clean and well maintained."

Cons:

• "Toilets 🚽 smelt terrible but lots of them."
• "The family toilets with changing facilities in both the ladies and gents is a nice touch, but the ones in the gents had flooded."
• "The toilets in the shell petrol station are disgusting no hand wash dryers dont work toilets blocked get told to use the disabled one."
• "Interior isn’t great now however. It appears the nearby Leigh Delamere Services, which used to be worse than Membury, has now overtaken it."
• "The ground floor obtains a Little Waitrose/TopGift/ WHSmith & a large Starbucks. Toilet facilities, although modern, are very dirty and smell horrific."
• "The toilets were clean we were very grateful to stop at the Moto services here."
• "The whole experience left me thinking this service station needs bulldozing and rebuilding."
• "Generally dirty place with lots of dirty tables. Staff were generally disinterested, doing the minimum."

Customer Service

Pros:

• "All staff were polite and friendly."
• "The staff members were friendly and helpful, but again, nothing really stood out as exceptional."
• "The staff are amazing and helpful, the place always seems clean and tidy and service is second to none 👍"
• "Staff at the Starbucks were friendly."
• "The staff seem to be that little bit friendlier, maybe less pressurised, whatever the reason Membury does seem, to me at least, to be a slightly superior service station."
• "The staff even though its just a motorway services have always been polite and courteous."
• "Friendly staff and is a great place to give your dog a pet stop."
• "The man who served us here was happy and super helpful."

Cons:

• "Indian man who took my payment on sat 23rd Dec was useless, had to ask for cutlery and napkins."
• "Don't bother stopping here for BK or KFC if it's after 10pm as they'll be closed."
• "What can you say it's Membury Services like every services it's overpriced and only stop there if we have to but there Starbucks is terrible."
• "Burger King touch screens are awful. McDonalds so much better and simpler to use."
• "Why so expensive. Captive audience equals rubbish service by unfriendly staff and high costs."
• "Starving after a long flight. Had a mix of McD's and BK. Surprisingly good food in both. Fresh and tasty - for what it is. Not busy though but following strict COVID guidelines."
• "I love stopping here on my travels, but this time not so much, I asked for a latte with just one shot of coffee. I didn't drink until I was back in my car."
• "My space ship is running low on quantum energy crystals and I need to get to Guildford, does this refueling station have a stable enough containment field to handle the replacement of 4 17gW quantum energy crystal modules and also do they sell Costa coffee? Also I want a twix."